Check-in Agent at Grimaldi Lines

Effective communication and customer management in diverse environments; problem-solving; knowledge of Microsoft Office suite and social media; adaptability to dynamic international contexts; ability to work in a team and independently; attention to detail and quality-oriented mindset. Travel documents verification and reservation control. Assisted passengers during boarding procedures. Provided information and support regarding bed & breakfast services and local attractions. Resolved guest requests and issues promptly; managed promotional activities and distributed marketing materials at seaside locations; engaged directly with the public to increase brand awareness of the shopping center; provided information about offers, events, and services to enhance customer experience.

Courier at Uber Eats

Delivery driver for Uber Eats; ensuring timely deliveries and customer service.

Front Office at Comfort Zone Naples

Front desk activities, welcoming guests and managing front-office operations in a hospitality setting.