With over 10 years of office management and administrative support experience, I have honed a toolkit of organizational and communication skills that keep teams and clients moving smoothly. I hold certificates in Office 2013 and am proficient in Office 365, and I pride myself on being a tech-savvy, efficiency-focused public-facing point person for clients, vendors, and service providers. I excel at juggling multiple projects and schedules, drafting contracts and reports, coordinating appointments, and delivering excellent customer education and service. I am committed to leveraging data and CRM systems to streamline processes and support successful transactions in real estate and professional services.

S. Michelle Turner

With over 10 years of office management and administrative support experience, I have honed a toolkit of organizational and communication skills that keep teams and clients moving smoothly. I hold certificates in Office 2013 and am proficient in Office 365, and I pride myself on being a tech-savvy, efficiency-focused public-facing point person for clients, vendors, and service providers. I excel at juggling multiple projects and schedules, drafting contracts and reports, coordinating appointments, and delivering excellent customer education and service. I am committed to leveraging data and CRM systems to streamline processes and support successful transactions in real estate and professional services.

Available to hire

With over 10 years of office management and administrative support experience, I have honed a toolkit of organizational and communication skills that keep teams and clients moving smoothly. I hold certificates in Office 2013 and am proficient in Office 365, and I pride myself on being a tech-savvy, efficiency-focused public-facing point person for clients, vendors, and service providers.

I excel at juggling multiple projects and schedules, drafting contracts and reports, coordinating appointments, and delivering excellent customer education and service. I am committed to leveraging data and CRM systems to streamline processes and support successful transactions in real estate and professional services.

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Work Experience

Realtor/Broker at Allen Tate/Beverly-Hanks
March 1, 2025 - Present
Draft and prepare documents (offers, contracts, closing statements); create advertisements, promotions and marketing campaigns; coordinate and schedule appointments for clients, contractors, and inspections; research and prepare reports; provide customer service and education; advise and negotiate for clients; maintain detailed records; utilize CRM for data entry and spreadsheets.
Realtor/Broker at eXp Realty LLC
March 1, 2022 - Present
Draft and prepare documents (offers, contracts, closing statements); create advertisements, promotions and marketing campaigns; coordinate and schedule appointments for clients, contractors, and inspections; research and prepare reports; provide customer service and education; advise and negotiate for clients; maintain detailed records; utilize CRM for data entry and spreadsheets.
Realtor/Broker at Coldwell Banker
March 1, 2018 - March 1, 2022
Draft and prepare documents (offers, contracts, closing statements); create advertisements, promotions and marketing campaigns; coordinate and schedule appointments for clients, contractors, and inspections; research and prepare reports; provide customer service and education; advise and negotiate for clients; maintain detailed records; utilize CRM for data entry and spreadsheets.
Office Manager and Administrative Support at Llama Systems LLC
January 1, 2013 - March 1, 2018
Research, compile, and prepare reports; maintain records pertaining to inventory, orders, supplies, or machine maintenance; resolve customer complaints; review records to verify details, monitor work activities, or evaluate performance; coordinate and perform activities associated with shipping, receiving, distribution, or transportation; oversee the receiving and filing of invoices, track payments, manage cash disbursement, and reconcile bank and credit card accounts; monitor inventory levels and requisition or purchase supplies; create and update all documents, spreadsheets, databases, and reports.

Education

Associate degree in Accounting at Asheville-Buncombe Technical Community College
June 1, 2015 - January 17, 2026
Associate Degree in Accounting at Asheville-Buncombe Technical Community College
June 1, 2015 - January 17, 2026

Qualifications

Office 2013 Certification
January 11, 2030 - January 17, 2026
Office 2013 Certification
January 1, 2013 - January 17, 2026

Industry Experience

Real Estate & Construction, Professional Services, Education