Creative by nature, with a strong business foundation, I build AI and automation solutions across customer success and sales, designing workflows that focus on customer needs and personalization, turning processes into higher conversion, revenue growth, and clear, measurable performance outcomes. I also focus on responsible AI and governance, low-code/no-code enablement, workflow automation, AI-assisted decision support, stakeholder collaboration, and delivering measurable impact for teams and customers.

Cristal Tavares

Creative by nature, with a strong business foundation, I build AI and automation solutions across customer success and sales, designing workflows that focus on customer needs and personalization, turning processes into higher conversion, revenue growth, and clear, measurable performance outcomes. I also focus on responsible AI and governance, low-code/no-code enablement, workflow automation, AI-assisted decision support, stakeholder collaboration, and delivering measurable impact for teams and customers.

Available to hire

Creative by nature, with a strong business foundation, I build AI and automation solutions across customer success and sales, designing workflows that focus on customer needs and personalization, turning processes into higher conversion, revenue growth, and clear, measurable performance outcomes.

I also focus on responsible AI and governance, low-code/no-code enablement, workflow automation, AI-assisted decision support, stakeholder collaboration, and delivering measurable impact for teams and customers.

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Language

English
Fluent

Work Experience

Project Administrator at Aspire 2 Group Ltd
January 1, 2018 - January 1, 2020
Led the implementation of a new business system, ensuring accurate data collection and a user-friendly setup. Analyzed and visualized data through dashboards to support data-driven decisions, while coordinating project phases and aligning stakeholders throughout the delivery process.
Accounts Officer at Moana New Zealand
January 1, 2023 - January 1, 2025
Streamlined accounts receivable processes to improve efficiency and accuracy, while developing clear reporting for foreign currency transactions to support financial decision-making. Created structured documentation and improved data and records management, ensuring smooth information flow across finance and office operations.

Education

Bachelor Degree in Accounting at Federal University of Ceará – Fortaleza, Brazil
January 1, 2012 - January 1, 2016
Diploma in Accounting at Aspire 2 / Concordia – Auckland, New Zealand
January 1, 2018 - January 1, 2018
Certificate in Project Management at Open Polytechnic – Auckland, New Zealand
January 1, 2025 - January 1, 2025
Bachelor Degree in Accounting at Federal University of Ceará – Fortaleza, Brazil
January 1, 2012 - January 1, 2016
Diploma in Accounting at Aspire 2 / Concordia - Auckland, New Zealand
January 1, 2018 - January 1, 2018
Open Polytechnic Program at Open Polytechnic - Auckland, New Zealand
January 1, 2025 - January 1, 2025

Qualifications

Certificate in Project Management
January 1, 2025 - January 17, 2026
Certificate in Project Management
January 11, 2030 - January 17, 2026

Industry Experience

Software & Internet, Professional Services, Education, Media & Entertainment, Other