Cristal Tavares

Available to hire

Creative by nature, with a strong business foundation, I build AI and automation solutions across customer success and sales, designing workflows that focus on customer needs and personalization, turning processes into…

About

Creative by nature, with a strong business foundation, I build AI and automation solutions across customer success and sales, designing workflows that focus on customer needs and personalization, turning processes into higher conversion, revenue growth, and clear, measurable performance outcomes.

I also focus on responsible AI and governance, low-code/no-code enablement, workflow automation, AI-assisted decision support, stakeholder collaboration, and delivering measurable impact for teams and customers.

  • 4 years' experience
  • Joined January 2026

Industry experience

  • Software & Internet
  • Professional Services
  • Education
  • Media & Entertainment
  • Other

Work experience

Accounts Officer · Moana New ZealandJan 2023 – Jan 2025 · 2 yrs 1 mo

Streamlined accounts receivable processes to improve efficiency and accuracy, while developing clear reporting for foreign currency transactions to support financial decision-making. Created structured documentation and improved data and records management, ensuring smooth information flow across finance and office operations.

Project Administrator · Aspire 2 Group LtdJan 2018 – Jan 2020 · 2 yrs 1 mo

Led the implementation of a new business system, ensuring accurate data collection and a user-friendly setup. Analyzed and visualized data through dashboards to support data-driven decisions, while coordinating project phases and aligning stakeholders throughout the delivery process.

Education· 6

Bachelor Degree in Accounting · Federal University of Ceará – Fortaleza, Brazil2012 – 2016
Diploma in Accounting · Aspire 2 / Concordia – Auckland, New Zealand2018
Certificate in Project Management · Open Polytechnic – Auckland, New Zealand2025
Bachelor Degree in Accounting · Federal University of Ceará – Fortaleza, Brazil2012 – 2016

Certifications and awards

Certificate in Project Management2025 – 2026
Certificate in Project Management2030 – 2026

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