Marta Martins

Available to hire

Motivated, responsible, and highly adaptable, I am passionate about delivering exceptional front desk and customer service experiences. I thrive on proactivity, critical thinking, and continuous learning.

About

Motivated, responsible, and highly adaptable, I am passionate about delivering exceptional front desk and customer service experiences. I thrive on proactivity, critical thinking, and continuous learning.

With a background in tourism and visual arts, I am drawn to literature, art, music, and travel. I bring solid experience in Front Office, customer service, and team supervision, always focusing on high-quality service and a collaborative mindset.

  • 5 years' experience
  • Joined January 2026

Languages

  • PortugueseFluent
  • Spanish; CastilianIntermediate
  • EnglishIntermediate
  • FrenchBeginner

Industry experience

  • Travel & Hospitality
  • Professional Services
  • Retail
  • Media & Entertainment
  • Education

Work experience

Front Desk Receptionist de 1.ª · PortoBay FloresJan 2023 – Present · 3 yrs 11 mos

Performed administrative duties and was responsible for shift operations management.

Professional Internship Front Office · PortoBay FloresJun 2021 – Sep 2021 · 4 mos

Professional Internship Front Office

Front Desk Receptionist 2.ª · PortoBay FloresJan 2021 – Jan 2023 · 2 yrs 1 mo

Managed reservations; performed duty and concierge functions; organized staff schedules; and trained new employees. Employee of the Month (2022).

Education

Bachelor’s Degree in Tourism · IPVC2030 – 2026
Erasmus – Università di Macerata · Università di Macerata2030 – 2026
Visual Arts · ES Dona Maria II2030 – 2026

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