Motivated, responsible, and highly adaptable, I am passionate about delivering exceptional front desk and customer service experiences. I thrive on proactivity, critical thinking, and continuous learning. With a background in tourism and visual arts, I am drawn to literature, art, music, and travel. I bring solid experience in Front Office, customer service, and team supervision, always focusing on high-quality service and a collaborative mindset.

Marta Martins

Motivated, responsible, and highly adaptable, I am passionate about delivering exceptional front desk and customer service experiences. I thrive on proactivity, critical thinking, and continuous learning. With a background in tourism and visual arts, I am drawn to literature, art, music, and travel. I bring solid experience in Front Office, customer service, and team supervision, always focusing on high-quality service and a collaborative mindset.

Available to hire

Motivated, responsible, and highly adaptable, I am passionate about delivering exceptional front desk and customer service experiences. I thrive on proactivity, critical thinking, and continuous learning.

With a background in tourism and visual arts, I am drawn to literature, art, music, and travel. I bring solid experience in Front Office, customer service, and team supervision, always focusing on high-quality service and a collaborative mindset.

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Experience Level

Language

Portuguese
Fluent
Spanish; Castilian
Intermediate
English
Intermediate
French
Beginner

Work Experience

Front Desk Receptionist de 1.ª at PortoBay Flores
January 1, 2023 - Present
Performed administrative duties and was responsible for shift operations management.
Front Desk Receptionist 2.ª at PortoBay Flores
January 1, 2021 - January 1, 2023
Managed reservations; performed duty and concierge functions; organized staff schedules; and trained new employees. Employee of the Month (2022).
Professional Internship Front Office at PortoBay Flores
June 1, 2021 - September 30, 2021
Professional Internship Front Office

Education

Bachelor’s Degree in Tourism at IPVC
January 11, 2030 - January 18, 2026
Erasmus – Università di Macerata at Università di Macerata
January 11, 2030 - January 18, 2026
Visual Arts at ES Dona Maria II
January 11, 2030 - January 18, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Travel & Hospitality, Professional Services, Retail, Media & Entertainment, Education