Available to hire
Hello! I’m Lucia Filinich, a project-focused professional with a background in International Studies and extensive experience coordinating health, wellbeing, and education initiatives for migrants and refugees within nonprofit settings. I excel at turning community needs into actionable programs, securing funding, and delivering data-driven reports and presentations to stakeholders. I’m fluent in English and Spanish, adept at building partnerships with healthcare providers, educators, and local organisations to enhance access to services and improve outcomes.
My career spans Europe and beyond, from a traineeship at the European Comission in brussles to a local organisation in London, where I design and run outreach, research, and community events. I value collaborative problem-solving, inclusive practices, and evidence-based planning that amplifies the voices of vulnerable groups. I’m excited to continue contributing to programs that advance health, education, and civic participation for diverse communities.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Language
English
Fluent
Spanish; Castilian
Fluent
Korean
Intermediate
Work Experience
Project Lead at Indoamerican Refugee and Migrant Organisation
September 28, 2023 - March 28, 2025Led Health and Wellbeing projects from design to delivery, overseeing their implementation, monitoring and evaluation in line with community needs and grant requirements. Supported fundraising activities by preparing progress reports, data-driven briefings and presentations for funders, stakeholders and senior management, while also contributing to research outputs and publications. Organised and facilitated community events and workshops, developed and implemented outreach strategies, and coordinated information sessions in collaboration with partner organisations to improve access to and awareness of healthcare services. Built strong partnerships with healthcare providers and key stakeholders, representing the organisation in sector meetings and contributing to policy and research discussions. Created and disseminated information resources through social media and other outreach channels to ensure effective communication and engagement with the community.
Outreach Worker at Indoamerican Refugee and Migrant Organisation
June 27, 2022 - September 26, 2023Supported migrants in accessing the UK healthcare system by providing information, guidance and interpreting services, while planning and organising workshops, events and focus groups. Produced clear and accurate reports for funders and partner organisations, and created and disseminated information resources through social media and outreach channels. Managed drop-in sessions by registering service users with the NHS, booking medical appointments and requesting medical records, and carried out outreach visits to community centres, asylum accommodation and partner organisations to promote services and activities.
Wellbeing Ambassador & Admin Assistant at Indoamerican Refugee and Migrant Organisation
May 31, 2021 - June 29, 2022Supported migrants in accessing the COVID-19 vaccine by providing information and interpreting services, while promoting vaccination through community events, public spaces and social media channels. Built strong networks with community leaders, other organisations and public institutions, and monitored vaccination developments and trends through government sources and NGO reports. Provided support in the organisation’s welcome area by referring service users to the appropriate services, signposting them to partner organisations, and managing enquiries by email and telephone.
Freelance Community Interpreter at DA Languages and Silent Sounds
December 31, 2019 - May 30, 2021Provided professional consecutive interpretation services in person, primarily for medical appointments, social care consultations, and parent–school meetings.
Tour Coordinator at Sandemans New Europe
January 31, 2019 - September 29, 2020Managed the coordination, scheduling and smooth daily operation of Walking Tours, ensuring all tours started on time and ran efficiently. Acted as the main point of contact between clients and tour guides, providing clear information to a diverse audience and addressing issues as they arose. Handled internal and external communications by responding to client enquiries via email and social media, and supported effective communication between teams. Carried out daily administrative tasks, including data entry, data collection at meeting points, completion of daily reports and uploading documents to shared systems, while applying strong problem-solving and conflict resolution skills in a fast-paced, customer-facing environment.
Trainee at European Commission
May 30, 2018 - July 29, 2018Contributed to the organisation and logistics of the European team’s participation in the 39th edition of the 20km Marathon of Brussels, ensuring smooth coordination and preparation. Carried out administrative duties, including updating files, transferring existing data to new IT tools, and maintaining accurate and up-to-date databases.
Research Assistant at CoronaNet Research Project
November 1, 2020 - June 30, 2021Tracked, documented, and updated government policies in response to the COVID-19 pandemic, providing systematic and detailed information on the Chilean government’s measures and responses. Prepared comprehensive country reports analysing Chile’s public health measures and policy trends, presenting research findings in a clear and structured manner. Contributed to one of the world’s most comprehensive global datasets on pandemic policy responses, improving the accuracy, consistency, and comparability of international COVID-19 data.
Project Lead at Indoamerican Refugee and Migrant Organisation (IRMO)
October 1, 2023 - April 1, 2025Led Health and Wellbeing projects, overseeing their development, implementation, monitoring and evaluation in line with community needs and grant agreements. Supported fundraising activities and prepared progress reports, data-driven briefings and presentations for stakeholders and senior management.
Outreach Worker at Indoamerican Refugee and Migrant Organisation (IRMO)
July 1, 2022 - October 1, 2023Supported migrants accessing the UK's healthcare system by providing support, information and interpreting services. Planned and organised workshops, events, and focus groups. Produced monthly reports for funders and partner organisations, ensuring clarity and accuracy. Managed drop-in sessions: registering service users in the national healthcare system, booking medical appointments, and requesting medical records.
Wellbeing Ambassador & Admin Assistant at Indoamerican Refugee and Migrant Organisation (IRMO)
June 1, 2021 - July 1, 2022Supported migrants in accessing the UK healthcare system: registering service users with the National Health System, booking medical appointments, and requesting medical records. Created and disseminated information resources through social media and outreach channels. Provided support at the reception area by referring service users to the appropriate services, signposting them to other organisations, and managing enquiries by email and telephone.
Inbound Tour Operator at Prestigio srl. Ushuaia
September 1, 2013 - April 1, 2014Coordinated and managed incoming tourism services, including accommodation, transfers, and excursions for international and domestic clients. Liaised with hotels, transport providers, guides and local suppliers to ensure smooth service delivery and high-quality standards. Prepared itineraries and travel documentation according to clients’ needs and preferences. Managed bookings and confirmations through internal systems and external providers. Provided customer support, resolved issues and ensured client satisfaction. Handled administrative tasks such as data entry, reporting and updating booking databases.
Inbound Tour Operator at Prestigio srl. Ushuaia
September 1, 2011 - April 1, 2013Served as an on-board tour guide on the “End of the World Train,” leading excursions through Tierra del Fuego National Park and providing engaging and informative commentary on the destination, its history and natural heritage. Ensured compliance with company procedures and local tourism regulations while maintaining excellent customer service.
COVID and Wellbeing Ambassador at Indoamerican Refugee and Migrant Organisation (IRMO)
June 1, 2021 - July 1, 2022Supported migrants accessing the COVID-19 vaccine by providing information and interpreting services. Promoted access to COVID-19 vaccines at community events, public spaces, and social media channels. Networked with community leaders, other organisations, and public institutions. Monitored vaccination developments and trends through government websites and NGO reports. Supported the organisation's welcome area by referring service users to the correct service, signposting them to other organisations, and answering emails and phone calls.
Blue Book Trainee at European Commission, DG Budget
May 1, 2018 - August 1, 2018Administrative duties: updating files, migrating data to new IT tools, and maintaining up-to-date databases.
Conference Management Intern at UNESCAP
October 1, 2017 - February 1, 2018Assisted in conferences and workshops by managing participant registration and providing in-session support, created a unit manual (SOP).
Research Assistant (Volunteer) at CoronaNet Research Project (Remote)
November 1, 2020 - June 1, 2021Tracked, documented, and updated Chile’s government policies in reaction to the COVID-19 pandemic. Presented research findings through reports, analysing Chile’s public health measures and policy trends.
Schooling Support Assistant at Indoamerican Refugee and Migrant Organisation (IRMO)
August 1, 2019 - June 1, 2021Assisted in planning and delivering school admissions workshops and one-to-one sessions for migrant families. Conducted research on the UK education system and the school admissions process.
Key Contact at Indoamerican Refugee and Migrant Organisation (IRMO)
February 1, 2019 - July 1, 2019Assessed service users’ needs and referred them to appropriate services. Managed registrations and appointments, provided information on organisational projects. Supported users with practical tasks, including interpreting, administrative processes, and access to public services. Collected monitoring data for the EULAMP project to support the social, economic, and civic participation of EU Latin Americans in the UK.
Education
Master in International Studies in East Asian Studies at Sogang University
September 1, 2015 - August 22, 2017Bachelor in Tourism at University of El Salvador
March 1, 2003 - December 1, 2008Master's in International Studies in East Asian Studies at Sogang University, Seoul, South Korea
January 11, 2030 - January 18, 2026Bachelor's degree in Tourism at University of El Salvador, Buenos Aires, Argentina
January 11, 2030 - January 18, 2026Master in International Studies in East Asian Studies at Sogang University, Seoul, South Korea
January 11, 2030 - January 18, 2026Bachelor's degree in Tourism at University of El Salvador
January 11, 2030 - January 18, 2026Qualifications
Community Interpreting
January 1, 2019 - July 31, 2019Professional training in interpreting techniques, ethics, and communication skills for work in public services such as healthcare, social services, and community settings in the UK.
Korean Government Scholarship Program (NIIED)
September 1, 2015 - October 1, 2017IOM Summer School on Migration Studies
August 1, 2008 - January 18, 2026Human Rights: The Rights of Refugees
March 1, 2019 - January 18, 2026Industry Experience
Non-Profit Organization, Travel & Hospitality, Healthcare, Professional Services, Education, Government
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
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