I am a proactive and reliable support professional with experience in field and client support within a fast-paced business environment. In my current role at Aisra Solutions Ltd, I provide frontline assistance to clients by responding to queries via phone and email, ensuring clear communication and timely resolution.
I support daily operations through basic document handling, invoicing assistance, spreadsheet maintenance, and task coordination. I am experienced in maintaining digital filing systems, organising schedules, and contributing to efficient workflows. I have also supported special projects such as client onboarding and the use of internal systems for product feedback collection. I work well under pressure, follow established procedures, and communicate effectively with users and team members. I am keen to build on these transferable skills in a first-level support or service desk environment.
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