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I'm an AI Engineer with 9 years of IT experience and over 5 years specializing in AI, NLP, and chatbot development. I enjoy building practical, scalable AI solutions that improve user experiences and drive measurable business outcomes. In my recent roles, I've delivered enterprise-grade chatbots built on Large Language Models and Retrieval Augmented Generation, optimized NLP pipelines, and led cross-functional teams in remote settings to implement data-driven ML systems across enterprise accounts.…I'm an AI Engineer with 9 years of IT experience and over 5 years specializing in AI, NLP, and chatbot development. I enjoy building practical, scalable AI solutions that improve user experiences and drive measurable business outcomes. In my recent roles, I've delivered enterprise-grade chatbots built on Large Language Models and Retrieval Augmented Generation, optimized NLP pipelines, and led cross-functional teams in remote settings to implement data-driven ML systems across enterprise accounts.

Lipi Khatarkar

AI Engineer, Data Scientist, Cloud Developer, +4

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I'm an AI Engineer with 9 years of IT experience and over 5 years specializing in AI, NLP, and chatbot development. I enjoy building practical, scalable AI solutions that improve user experiences and drive measurable business outcomes. In my recent roles, I've delivered enterprise-grade chatbots built on Large Language Models and Retrieval Augmented Generation, optimized NLP pipelines, and led cross-functional teams in remote settings to implement data-driven ML systems across enterprise accounts.…I'm an AI Engineer with 9 years of IT experience and over 5 years specializing in AI, NLP, and chatbot development. I enjoy building practical, scalable AI solutions that improve user experiences and drive measurable business outcomes. In my recent roles, I've delivered enterprise-grade chatbots built on Large Language Models and Retrieval Augmented Generation, optimized NLP pipelines, and led cross-functional teams in remote settings to implement data-driven ML systems across enterprise accounts.

Available to hire

I’m an AI Engineer with 9 years of IT experience and over 5 years specializing in AI, NLP, and chatbot development. I enjoy building practical, scalable AI solutions that improve user experiences and drive measurable business outcomes.

In my recent roles, I’ve delivered enterprise-grade chatbots built on Large Language Models and Retrieval Augmented Generation, optimized NLP pipelines, and led cross-functional teams in remote settings to implement data-driven ML systems across enterprise accounts.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Language

English

Fluent

Work Experience

Senior AI Engineer at Cognizant

April 1, 2025 - Present

Client project for Google. Deployed AI chatbots built on large language models and Retrieval-Augmented Generation; achieved a 16% reduction in incident tickets via production conversational AI systems. Designed conversational flows with NLP capabilities, integrated chatbot services with internal APIs and web interfaces, and trained/retrained supervised ML models in Python (scikit-learn). Deployed automated ML workflows on GCP and tracked performance via dashboards.

Senior Analyst – Machine Learning at Globant

June 1, 2021 - March 1, 2025

Delivered three conversational AI MVPs leveraging LLMs and RAG, accelerating prototype delivery by 45% and supporting client engagement across two enterprise accounts. Built churn-prediction models (Logistic Regression, Random Forest) on datasets >2M records, increasing customer retention by 14%. Applied NLP techniques (text classification, intent analysis) to enhance chatbot understanding and response quality. Collaborated remotely with global stakeholders and provided regular updates and solution walkthroughs.

Senior Software Engineer - Data and AI at Foray Software

February 1, 2021 - June 1, 2021

Developed data and AI capabilities, built end-to-end ML pipelines, and contributed to product releases and internal tooling to accelerate AI initiatives.

Senior Software Engineer at Hexaware Technologies

February 1, 2018 - January 31, 2021

Client: Air Canada. Delivered ML/AI solutions and robust ETL/data pipelines. Collaborated with cross-functional teams to deliver enterprise-grade AI features, including streaming/batch processing, data governance, and dashboards.

Software Developer at Modular Infotech

June 1, 2016 - October 1, 2017

Built OCR/pipeline with edge detection and improved recognition accuracy (~22%). Developed Optical Braille Recognition systems, implemented preprocessing pipelines and feature extraction in MATLAB, and enhanced recognition reliability. Collaborated with cross-functional teams to deliver releases in regulated environments.

Senior AI Engineer at Cognizant (Client: Google)

April 1, 2025 - Present

Delivered AI chatbots built on Large Language Models (LLMs) and Retrieval Augmented Generation (RAG) architecture, achieving a 16% reduction in operational incident tickets over a 6-month deployment in enterprise customer environments. Built conversational flows with NLU, intent handling, and retrieval pipelines; integrated chatbot services with internal APIs and web interfaces; deployed models on GCP and tracked performance via dashboards.

Software Engineer at Hexaware Technologies

February 1, 2018 - January 1, 2021

Built machine learning models for flight delay prediction using logistic regression (78.4% accuracy). Supported production systems, tested, validated, and monitored critical airline applications. Integrated RESTful APIs with Air Canada’s ticketing platform, streamlining booking processes and boosting throughput by 30% using Python, Flask, and SQL over a 12-month project cycle.