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I’m a dynamic professional with dual expertise in Graphic Design and IT support. I have over 9 years of experience as an IT Support Specialist, resolving software and hardware issues for both Macs and PCs, and I routinely troubleshoot complex LAN/WAN connectivity to keep hundreds of users productive. Since 2018, I’ve been a passionate Freelance Graphic Designer, delivering collaborative designs and digital artwork projects. I’m proficient in Adobe Creative Suite, including Photoshop and Illustrator, and I bring a strong sense of design principles to every project to create visually compelling solutions.…I’m a dynamic professional with dual expertise in Graphic Design and IT support. I have over 9 years of experience as an IT Support Specialist, resolving software and hardware issues for both Macs and PCs, and I routinely troubleshoot complex LAN/WAN connectivity to keep hundreds of users productive. Since 2018, I’ve been a passionate Freelance Graphic Designer, delivering collaborative designs and digital artwork projects. I’m proficient in Adobe Creative Suite, including Photoshop and Illustrator, and I bring a strong sense of design principles to every project to create visually compelling solutions.

Andrew Jones

Graphic Designer, Designer, Illustrator, +4

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I’m a dynamic professional with dual expertise in Graphic Design and IT support. I have over 9 years of experience as an IT Support Specialist, resolving software and hardware issues for both Macs and PCs, and I routinely troubleshoot complex LAN/WAN connectivity to keep hundreds of users productive. Since 2018, I’ve been a passionate Freelance Graphic Designer, delivering collaborative designs and digital artwork projects. I’m proficient in Adobe Creative Suite, including Photoshop and Illustrator, and I bring a strong sense of design principles to every project to create visually compelling solutions.…I’m a dynamic professional with dual expertise in Graphic Design and IT support. I have over 9 years of experience as an IT Support Specialist, resolving software and hardware issues for both Macs and PCs, and I routinely troubleshoot complex LAN/WAN connectivity to keep hundreds of users productive. Since 2018, I’ve been a passionate Freelance Graphic Designer, delivering collaborative designs and digital artwork projects. I’m proficient in Adobe Creative Suite, including Photoshop and Illustrator, and I bring a strong sense of design principles to every project to create visually compelling solutions.

Available to hire

I’m a dynamic professional with dual expertise in Graphic Design and IT support. I have over 9 years of experience as an IT Support Specialist, resolving software and hardware issues for both Macs and PCs, and I routinely troubleshoot complex LAN/WAN connectivity to keep hundreds of users productive. Since 2018, I’ve been a passionate Freelance Graphic Designer, delivering collaborative designs and digital artwork projects. I’m proficient in Adobe Creative Suite, including Photoshop and Illustrator, and I bring a strong sense of design principles to every project to create visually compelling solutions.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Print Operator/Finisher at ABC Photosigns New Zealand Limited

February 1, 2025 - January 1, 2026

Prepare print-ready files using Adobe InDesign for layout, document setup, and pagination. Checking artwork for correct sizing, bleed, margins, and colour settings before printing. Operate digital and large-format printing equipment efficiently and safely. Set up print jobs, including file preparation, colour checks, and print alignment. Monitor print quality to ensure accuracy, consistency, and high standards. Conduct routine digital presses machine and vinyl cutter maintenance and basic troubleshooting. Meeting production deadlines while managing multiple print jobs. Communicate with designers, clients, or team members to ensure job requirements are met.

IT Support Specialist at Atty. Cristeto Rey Gonzalodo Notary Law Office

April 1, 2017 - October 1, 2022

Responsible for the support of all PCs hardware and software for maintenance and development. Created monthly security awareness training and phishing campaigns that increased awareness of threats in emails and social platform apps. Diagnosed and repaired end-user network, multifunction printers, CCTV’s, Routers and LAN/WLAN security access issues. Ensured documents are properly sorted, labeled and saved to backup drives and maintained all client files confidentiality and organized. Provided occasional off-site support to all users, trouble-shooting problems and answering queries. Provided clear communication for telephone, audio-video conference, and virtual hearings.

IT Support Specialist at DPF Accounting, Tax and Audit Consultancy

January 1, 2013 - March 1, 2017

Turned raw data into graphs and charts to provide better visual representation. Repair/troubleshooting of technical issues on computers for both hardware and software; Firmware update, Routers, Printers, Fax machines, Photocopiers, CCTV’s and MS Office programs. Implemented diagnostic tools and procedures, resulting in a 30% reduction in repair time. Reduced time spent on software updates by 65% by automating. Maintain uninterrupted operation of Computer’s System and flow of payroll.