Swathy Madhu

SEO and UX Optimization Intern at Canal+ Group

Drove SEO growth through backlink acquisition, spam link disavowal, site structure and metadata optimization, boosting domain authority and increasing website traffic by 20%. Scanned and counted store merchandise to ensure accurate inventory records. Managed WordPress content workflows and promoted blogs via LinkedIn and Instagram to enhance brand reach and site performance.

Customer Service Associate at Sutherland Global Services

Handled customer inquiries, resolved issues, and delivered high-quality service, contributing to customer satisfaction and support targets.

Founder and Owner at Craft of Gifts

Founded and operated a small business specializing in customized gifts, managing end-to-end operations from order intake to delivery.