Hi, I'm Juliane Gutierrez dos Santos. I'm a highly motivated professional who completed She Codes Australia Plus Program and I’m half way on my Diploma of Information Technology (Web Development). With 10+ years in client relations, digital operations, and systems administration, I excel at managing technical workflows, delivering high-quality support, and communicating clearly across teams. I enjoy problem solving, documentation, and process improvement in dynamic, high-stakes environments.

Juliane Gutierrez dos Santos

Hi, I'm Juliane Gutierrez dos Santos. I'm a highly motivated professional who completed She Codes Australia Plus Program and I’m half way on my Diploma of Information Technology (Web Development). With 10+ years in client relations, digital operations, and systems administration, I excel at managing technical workflows, delivering high-quality support, and communicating clearly across teams. I enjoy problem solving, documentation, and process improvement in dynamic, high-stakes environments.

Available to hire

Hi, I’m Juliane Gutierrez dos Santos. I’m a highly motivated professional who completed She Codes Australia Plus Program and I’m half way on my Diploma of Information Technology (Web Development).
With 10+ years in client relations, digital operations, and systems administration, I excel at managing technical workflows, delivering high-quality support, and communicating clearly across teams. I enjoy problem solving, documentation, and process improvement in dynamic, high-stakes environments.

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Experience Level

Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate

Language

English
Fluent

Work Experience

Administrative & Digital Support Specialist at Upwork
January 1, 2018 - Present
Maintained a 5-year-long partnership with an international client, providing virtual administrative support, digital content management, and data services.
Administrator at St Catherine's College at Curtin University
April 1, 2022 - November 1, 2025
Provided digital and administrative system support for 500+ residential students; managed confidential student and financial databases, supported senior management with reporting and scheduling; documented improved processes and implemented new tracking/filing systems, streamlining workflows and improving accessibility.
Receptionist at Hays Recruitment S.A.
January 1, 2022 - April 1, 2022
Helped develop internal digital and administrative systems and supported operational setup of a new residential campus; demonstrated adaptability in a fast-changing environment.
Office Manager at Plant Impact / Croda S.A.
February 1, 2017 - January 1, 2019
Managed HR, finance, and logistics operations for a technology-focused agricultural company; organized board meetings and travel; transitioned the office to paperless digital workflows, improving efficiency and reducing costs.
Office Coordinator at Vestas Wind Systems
June 1, 2014 - December 1, 2016
Coordinated daily office operations, scheduling, and administrative tasks to support business functions.
Billing Receptionist at Alcoa Aluminium S.A.
November 1, 2012 - March 1, 2014
Handled front-desk duties and invoicing; supported billing processes.
Bilingual Receptionist at Alcoa Alumina S.A.
November 1, 2012 - March 1, 2014
Bilingual receptionist handling front-desk operations and multilingual communications.

Education

She Codes Plus Program at She Codes Australia
January 11, 2030 - January 19, 2026
She Codes Plus Program at She Codes Australia
January 11, 2030 - January 19, 2026

Qualifications

Diploma of Information Technology (Web Development)
January 11, 2030 - January 19, 2026
Diploma of Information Technology (Web Development)
January 11, 2030 - January 19, 2026
She Codes Plus Program
January 11, 2030 - January 19, 2026
Diploma of Information Technology (Web Development)
January 11, 2030 - January 19, 2026

Industry Experience

Software & Internet, Education, Professional Services, Media & Entertainment, Agriculture & Mining