I’m Deborah Greer, an AI Data Specialist and Annotator based in Las Vegas, where I evaluate and refine AI model outputs to make them clearer, more accurate, and more human-like across text, speech, image, and video. I review responses for coherence and quality, correct issues through natural language editing, and follow detailed project guidelines to ensure consistent, objective results. I also work on speech and audio assessment—checking naturalness, intonation, speaker segmentation, pronunciation accuracy, and language/dialect tagging. With years of customer service and communication experience plus hands-on annotation work using tools like Labelbox and CVAT, I’m comfortable managing large datasets remotely, providing structured QA feedback, and supporting training workflows such as RLHF, prompt engineering, and supervised fine-tuning.…

Deborah Greer

I’m Deborah Greer, an AI Data Specialist and Annotator based in Las Vegas, where I evaluate and refine AI model outputs to make them clearer, more accurate, and more human-like across text, speech, image, and video. I review responses for coherence and quality, correct issues through natural language editing, and follow detailed project guidelines to ensure consistent, objective results. I also work on speech and audio assessment—checking naturalness, intonation, speaker segmentation, pronunciation accuracy, and language/dialect tagging. With years of customer service and communication experience plus hands-on annotation work using tools like Labelbox and CVAT, I’m comfortable managing large datasets remotely, providing structured QA feedback, and supporting training workflows such as RLHF, prompt engineering, and supervised fine-tuning.…

Available to hire

I’m Deborah Greer, an AI Data Specialist and Annotator based in Las Vegas, where I evaluate and refine AI model outputs to make them clearer, more accurate, and more human-like across text, speech, image, and video. I review responses for coherence and quality, correct issues through natural language editing, and follow detailed project guidelines to ensure consistent, objective results.

I also work on speech and audio assessment—checking naturalness, intonation, speaker segmentation, pronunciation accuracy, and language/dialect tagging. With years of customer service and communication experience plus hands-on annotation work using tools like Labelbox and CVAT, I’m comfortable managing large datasets remotely, providing structured QA feedback, and supporting training workflows such as RLHF, prompt engineering, and supervised fine-tuning.

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Experience Level

Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Intermediate
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Language

English
Fluent

Work Experience

AI Data Specialist at RWS Moravia
January 1, 2026 - Present
Evaluate, score, and improve AI model outputs across a wide range of topics to ensure responses are coherent, realistic, and objective. Draft and edit AI-generated content to correct flawed outputs and produce high-quality, human-like dialogue. Assess AI-generated speech for naturalness and intonation, and analyze conversational audio by segmenting and labeling speakers while detecting rhythm and pronunciation issues. Perform QA checks on annotated data and provide structured feedback to improve overall model performance and accuracy, including language/dialect identification and tagging.
AI Data Annotator at Outlier (Scale AI)
November 1, 2025 - Present
Label and categorize diverse data types (text, images, and video) to support AI model training, including applying tags, bounding boxes, and classifications. Interact with AI models to chat, rate responses, correct errors, and refine conversations for better model understanding. Analyze and synthesize large datasets to maintain quality and consistency for machine learning development. Support training workflows including RLHF, prompt engineering, and supervised fine-tuning.
AI Data Annotator at Scale AI
November 1, 2025 - Present
Labels and categorizes diverse data (text, images, video) for AI training; labeling and categorization using tags, bounding boxes, or classifications; AI interaction by chat with models, rating responses, correcting errors, and refining conversations to improve understanding; data review to ensure quality and consistency for machine-learning models.
Virtual Customer Service / Sales / Roadside / Claims (FNOL) Agent at Remote WFH Contractor
September 1, 2021 - September 1, 2025
Provided remote customer service and sales support across multiple work-from-home platforms and clients, including troubleshooting devices and handling payment, order, and return inquiries. Met sales quotas through upselling and recommendations; scheduled patient appointments and travel reservations. Processed First Notice of Loss (FNOL) claims for auto and property and supported roadside assistance, including coordination with medical staff during COVID-19 lockdowns. Assisted with medical/LTD benefits enrollment and appliance warranty claims.
Virtual Customer Service/Sales/Roadside/Claims FNOL Agent at Various Clients (Remote via WFH platforms)
September 1, 2021 - September 1, 2025
Provided virtual customer service across multiple platforms for various clients; handled inbound/outbound calls; troubleshoot services and devices; assisted with payments, orders, tracking, and returns; scheduled patient appointments; sales quotas and upselling; hotel and car rental reservations; processed warranty claims and medical/LTD benefits enrollment; handled Claims (FNOL) to initiate auto and property claims; Roadside assistance support for breakdowns.
Homemaker (Seeking Work) at Personal
February 1, 2021 - August 31, 2021
Managed full-time family caregiving responsibilities while actively seeking employment.
Image & Video Annotator at OneForma
January 1, 2018 - January 31, 2021
Tagged and annotated objects, actions, and key elements in photographs and video using bounding boxes, segmentation masks, key points, and classification. Verified accuracy and consistency of annotations using Labelbox, CVAT, and Annotate.
Image & Video Annotator at Telus International
January 1, 2018 - January 1, 2021
Accurately tagged and annotated objects, actions, and key elements within visual materials, including photographs and videos; applied bounding boxes, segmentation masks, key points, and classifications; verified accuracy and consistency of annotations; proficient with annotation tools such as Labelbox, CVAT, and Annotate.
Virtual Recruiter at Harvard Risk Management Corporation
December 1, 2016 - December 1, 2017
Created attention-grabbing advertisements, handled email communications, evaluated job applications, scheduled interviews, conducted interviews, and established training initiatives.
Product Support Agent at TeleTech
March 1, 2016 - April 1, 2016
Handled inbound calls, provided comprehensive customer support, and assisted with product troubleshooting; delivered excellent customer service and addressed inquiries; seasonal project.
Inbound Sales Rep / Fundraiser at NexRep
August 1, 2015 - July 31, 2016
Handled inbound sales and upselling, provided customer service for a plastic surgeon referral service, processed donation activity, and supported psychic reading sales using a Five9 system.
Inbound Sales Rep/Fundraiser at NexRep
August 1, 2015 - July 1, 2016
Handled inbound calls for product sales and upselling, provided customer service for a plastic surgeon referral service, processed donations, and facilitated psychic reading sales; operated from a home office using a five-nine system.
Self Employed - Hairstylist at Self Employed
August 1, 2007 - February 28, 2010
Provided hairstyling services for men, women, and children while prioritizing client satisfaction and workspace cleanliness.
Self Employed at Self Employed (Hairstylist)
August 1, 2007 - February 1, 2010
Provided basic hairstyles for men, women, and children, maintaining a welcoming atmosphere; offered classic and modern styles while prioritizing client satisfaction through communication, attention to detail, and exceeding expectations; maintained a clean workspace and stayed updated on trends.
Customer Service Sales Rep at Tahiti Village Resorts
June 1, 2006 - July 1, 2007
Handled high-volume inbound calls from property owners; addressed inquiries about plan packages, payment inquiries, referral needs, and outstanding work tickets; accepted payments via phone and computer systems; upsold and enhanced customer plan packages; resolved accounts in collections to ensure customer satisfaction and financial stability.
Virtual Leasing Agent at Silas Step Realty
April 1, 2001 - September 1, 2005
From a remote environment, handled inbound and outbound calls to prospective and current clients; conducted background checks, assessed creditworthiness, verified property and mortgage statuses, initiated eviction and foreclosure procedures, presented properties, processed down payments, deposits, and rental payments; filed insurance claims; updated collection reports, accepted payments, and provided notary services.
PT Owner Referral Sales Rep at Ramada Vacation Suites
January 1, 2000 - April 1, 2001
Handled incoming referrals from property owners; made outbound calls to gather information and process reservations; collected payment details; promoted and sold additional packages; maintained owner and referral data.
B2B Outbound Sales & Win-Back Agent at NOS Communications
June 1, 1999 - September 30, 2002
Conducted cost-savings assessments and onboarding for new B2B clients, and managed win-back outreach and payment collection.
B2B Outbound Sales & Win Back Agent at NOS Communications
June 1, 1999 - September 1, 2002
Contacted businesses and engaged key decision-makers to discuss phone plan options; conducted cost savings assessments, ensured smooth onboarding, and diligently managed payments; served as win-back agent offering attractive bundled packages to encourage client return.
CNA (Certified Nursing Assistant) at Life Care Center of Las Vegas
December 1, 1997 - June 30, 1999
Provided elder care including hygiene, meals, and grooming, and maintained accurate patient records.
CNA - Certified Nursing Assistant at Life Care Center of Las Vegas
December 1, 1997 - June 1, 1999
Provided comprehensive elder care including personal hygiene, meal preparation, grooming; maintained accurate patient records daily and demonstrated proficiency in medical terminology and attention to detail.

Education

High School Diploma at Poly Technical High School
January 1, 1995 - May 17, 1999

Qualifications

CNA - Certified Nursing Assistant
December 1, 1997 - June 1, 1999
CPR Certification
October 1, 2021 - October 1, 2025
Salesforce Certification
January 1, 2000 - October 13, 2023
Driver's License
October 15, 1999 - October 15, 2027

Industry Experience

Software & Internet, Professional Services, Media & Entertainment, Retail, Healthcare, Real Estate & Construction, Financial Services, Education