I'm a driven and results-oriented professional with a solid background in customer service, sales, and virtual work. I am adaptable and always aiming to exceed expectations, seeking a steady and engaging role where I can effectively utilize my skills as part of a collaborative team. I am excited to leverage my customer focus, communication skills, and problem-solving abilities to contribute to a company's success. As I transition to a role in AI data labeling and related fields, I bring a strong work ethic, attention to detail, and a passion for delivering high-quality work in a remote, team-based environment.

Deborah Greer

I'm a driven and results-oriented professional with a solid background in customer service, sales, and virtual work. I am adaptable and always aiming to exceed expectations, seeking a steady and engaging role where I can effectively utilize my skills as part of a collaborative team. I am excited to leverage my customer focus, communication skills, and problem-solving abilities to contribute to a company's success. As I transition to a role in AI data labeling and related fields, I bring a strong work ethic, attention to detail, and a passion for delivering high-quality work in a remote, team-based environment.

Available to hire

I’m a driven and results-oriented professional with a solid background in customer service, sales, and virtual work. I am adaptable and always aiming to exceed expectations, seeking a steady and engaging role where I can effectively utilize my skills as part of a collaborative team. I am excited to leverage my customer focus, communication skills, and problem-solving abilities to contribute to a company’s success.

As I transition to a role in AI data labeling and related fields, I bring a strong work ethic, attention to detail, and a passion for delivering high-quality work in a remote, team-based environment.

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Experience Level

Expert
Intermediate
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Intermediate
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Work Experience

AI Data Annotator at Scale AI
November 1, 2025 - Present
Labels and categorizes diverse data (text, images, video) for AI training; labeling and categorization using tags, bounding boxes, or classifications; AI interaction by chat with models, rating responses, correcting errors, and refining conversations to improve understanding; data review to ensure quality and consistency for machine-learning models.
Virtual Customer Service/Sales/Roadside/Claims FNOL Agent at Various Clients (Remote via WFH platforms)
September 1, 2021 - September 1, 2025
Provided virtual customer service across multiple platforms for various clients; handled inbound/outbound calls; troubleshoot services and devices; assisted with payments, orders, tracking, and returns; scheduled patient appointments; sales quotas and upselling; hotel and car rental reservations; processed warranty claims and medical/LTD benefits enrollment; handled Claims (FNOL) to initiate auto and property claims; Roadside assistance support for breakdowns.
Image & Video Annotator at Telus International
January 1, 2018 - January 1, 2021
Accurately tagged and annotated objects, actions, and key elements within visual materials, including photographs and videos; applied bounding boxes, segmentation masks, key points, and classifications; verified accuracy and consistency of annotations; proficient with annotation tools such as Labelbox, CVAT, and Annotate.
Virtual Recruiter at Harvard Risk Management Corporation
December 1, 2016 - December 1, 2017
Created attention-grabbing advertisements, handled email communications, evaluated job applications, scheduled interviews, conducted interviews, and established training initiatives.
Inbound Sales Rep/Fundraiser at NexRep
August 1, 2015 - July 1, 2016
Handled inbound calls for product sales and upselling, provided customer service for a plastic surgeon referral service, processed donations, and facilitated psychic reading sales; operated from a home office using a five-nine system.
Product Support Agent at TeleTech
March 1, 2016 - April 1, 2016
Handled inbound calls, provided comprehensive customer support, and assisted with product troubleshooting; delivered excellent customer service and addressed inquiries; seasonal project.
Self Employed at Self Employed (Hairstylist)
August 1, 2007 - February 1, 2010
Provided basic hairstyles for men, women, and children, maintaining a welcoming atmosphere; offered classic and modern styles while prioritizing client satisfaction through communication, attention to detail, and exceeding expectations; maintained a clean workspace and stayed updated on trends.
Customer Service Sales Rep at Tahiti Village Resorts
June 1, 2006 - July 1, 2007
Handled high-volume inbound calls from property owners; addressed inquiries about plan packages, payment inquiries, referral needs, and outstanding work tickets; accepted payments via phone and computer systems; upsold and enhanced customer plan packages; resolved accounts in collections to ensure customer satisfaction and financial stability.
Virtual Leasing Agent at Silas Step Realty
April 1, 2001 - September 1, 2005
From a remote environment, handled inbound and outbound calls to prospective and current clients; conducted background checks, assessed creditworthiness, verified property and mortgage statuses, initiated eviction and foreclosure procedures, presented properties, processed down payments, deposits, and rental payments; filed insurance claims; updated collection reports, accepted payments, and provided notary services.
B2B Outbound Sales & Win Back Agent at NOS Communications
June 1, 1999 - September 1, 2002
Contacted businesses and engaged key decision-makers to discuss phone plan options; conducted cost savings assessments, ensured smooth onboarding, and diligently managed payments; served as win-back agent offering attractive bundled packages to encourage client return.
PT Owner Referral Sales Rep at Ramada Vacation Suites
January 1, 2000 - April 1, 2001
Handled incoming referrals from property owners; made outbound calls to gather information and process reservations; collected payment details; promoted and sold additional packages; maintained owner and referral data.
CNA - Certified Nursing Assistant at Life Care Center of Las Vegas
December 1, 1997 - June 1, 1999
Provided comprehensive elder care including personal hygiene, meal preparation, grooming; maintained accurate patient records daily and demonstrated proficiency in medical terminology and attention to detail.

Education

High School Diploma at Poly Technical High School
January 1, 1995 - January 1, 1999

Qualifications

CNA - Certified Nursing Assistant
December 1, 1997 - June 1, 1999

Industry Experience

Software & Internet, Professional Services, Media & Entertainment, Retail, Healthcare