Liuteine Monty Tofilau

Team Manager Domestic Ramp Operations at Air New Zealand

Oversee B Shift ramp operations across baggage makeup, regional turboprop ramps and A320/21 jet ramps; responsible for operational strategy, performance and stakeholder engagement for regional and cargo portfolios; ICAM investigator trained, conducted incident investigations and delivered actionable recommendations that improved safety and efficiency; ensure NZ industrial HR compliance while fostering fair and high-performing teams; led rollout of Real Time Controller technology within AKL domestic Jet operations.

Operations Manager at Rapid Facilities Services

Developed and implemented compliance frameworks and regulatory reporting systems within the commercial cleaning industry, ensuring alignment with legal, health and safety requirements; improved safety metrics and operational efficiency.

Project Manager at QAS Cargo

Led multiple infrastructure and ground services equipment projects; ensured operational readiness, regulatory compliance and long-term efficiency improvements; delivered governance and coordination for cargo facility upgrades.

Cargo Terminal Manager at QAS Cargo

Planned and oversaw cargo transition and integration from Doha International Airport (DIA) to Hamad International Airport (HIA); managed 52,000 sqm fully automated warehouse; led 600+ staff per shift across 11 freighter gates; oversaw a live animal facility; drove process improvements that expanded terminal capacity from 1.1 to 2.1 million tonnes per annum.

Cargo Airside Consultant at Lodige Middle East Systems

Consultant supporting the Lodige Group and Qatar Airways Cargo during a critical operational transition; prepared newly constructed cargo warehouse and airside for a seamless DIA to HIA transition.

Warehouse Supervisor at Melbourne, Australia

Led warehouse operations, supervised teams and implemented process improvements to ensure safety and efficient cargo flow in a high-volume environment.

Cargo Agent at TollDnata

Handled cargo documentation, screening and movement; contributed to on-time delivery and regulatory compliance.

Load Master at Atlas Airways

Load planning and weight/balance for aircraft; supervised safe and efficient cargo loading operations.

Supervisor Express Ground Handling at Sydney

Led ground handling teams; ensured efficient baggage handling and strong safety performance.

Corporal, Non-Commissioned Officer at New Zealand Army

Served in leadership roles within the NZ Army; developed leadership, discipline and operational competencies under challenging conditions.

Small Projects Manager at Qatar Aviation Services (QAS)

Developed, coordinated and delivered multiple infrastructure and ground services equipment projects, ensuring operational readiness, regulatory compliance and long-term efficiency improvements.

Cargo Duty Terminal Manager at Qatar Aviation Services (QAS) - Cargo

Planned and oversaw the QAS cargo transition from Doha International Airport (DIA) to Hamad International Airport (HIA); 52,000 sqm fully automated warehouse; leadership of 600+ staff per shift in a high-volume 24/7 hub; managed 11 freighter gates, a live animal facility, and overall ground operations; implemented process improvements that expanded terminal capacity from 1.1 to 2.1 million tons per annum; directed safety, compliance and efficiency initiatives.

Warehouse Supervisor at Toll Dnata

Supervised warehouse operations in Melbourne, ensuring efficient storage, handling and throughput in a high-volume environment.