Hi, I’m Joseph Pike. I’m a hardworking and dependable professional with extensive managerial experience across customer service, stock control, and retail operations. I thrive on turning challenges into organized, efficient processes and building strong teams. I’m now seeking a new career challenge that leverages leadership, planning, and clear communication to drive results in a dynamic environment. I adapt quickly, stay composed under pressure, and enjoy collaborating with colleagues to deliver high-quality outcomes.

Joseph Pike

Hi, I’m Joseph Pike. I’m a hardworking and dependable professional with extensive managerial experience across customer service, stock control, and retail operations. I thrive on turning challenges into organized, efficient processes and building strong teams. I’m now seeking a new career challenge that leverages leadership, planning, and clear communication to drive results in a dynamic environment. I adapt quickly, stay composed under pressure, and enjoy collaborating with colleagues to deliver high-quality outcomes.

Available to hire

Hi, I’m Joseph Pike. I’m a hardworking and dependable professional with extensive managerial experience across customer service, stock control, and retail operations. I thrive on turning challenges into organized, efficient processes and building strong teams.

I’m now seeking a new career challenge that leverages leadership, planning, and clear communication to drive results in a dynamic environment. I adapt quickly, stay composed under pressure, and enjoy collaborating with colleagues to deliver high-quality outcomes.

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Experience Level

Language

English
Fluent

Work Experience

Delivery Driver at Cardiff
March 2, 2023 - Present
Delivering to local areas in Cardiff and surrounding areas; manage customer payments; oversee stock deliveries.
Shift Manager at DPD Cardiff
March 1, 2018 - March 1, 2023
Managed operations of 20-40 staff; processed 25,000 parcels per day to place out for delivery; financial responsibility; improved shift productivity and reduced labour costs; raised parcels-per-man-hour to over 100 in network-best performance.
Stock Manager / Bartender at Sisu Boutique Hotel
June 1, 2015 - October 1, 2017
Stock management; front-of-house and bartender duties; table service; performed well under pressure while working abroad.
Assistant Manager at Footasylum Ltd
September 1, 2016 - March 1, 2017
Store management; staff rotas; managed store cash flow and stock; created a new stock system used company-wide; achieved 47% profit margin in first month of store opening.
Cover Manager / Supervisor at JD Sports
October 1, 2013 - June 1, 2015
Managed numerous stores across England and Wales; supervision of up to 80 staff at peak times; financial responsibility; visual merchandising; youngest manager in the business; achieved multiple promotions across 2 years; covered 30 stores during peak periods and contributed to store openings.

Education

GCSEs (9 GCSEs including D-A*) at Church High School
January 1, 2003 - January 1, 2009

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Transportation & Logistics, Professional Services