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I am Boniface Ngumi, an operations and data-driven professional with 6+ years of experience in workforce management, data analysis, document control, administration, and training. I am a proactive problem-solver with a commitment to continuous improvement. I'm seeking a new career challenge where I can apply my expertise to streamline processes, produce actionable insights, and deliver outstanding results as part of a collaborative team.…I am Boniface Ngumi, an operations and data-driven professional with 6+ years of experience in workforce management, data analysis, document control, administration, and training. I am a proactive problem-solver with a commitment to continuous improvement. I'm seeking a new career challenge where I can apply my expertise to streamline processes, produce actionable insights, and deliver outstanding results as part of a collaborative team.

Boniface Ngumi

Data Analyst, Project Manager, Content Creator, +2

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I am Boniface Ngumi, an operations and data-driven professional with 6+ years of experience in workforce management, data analysis, document control, administration, and training. I am a proactive problem-solver with a commitment to continuous improvement. I'm seeking a new career challenge where I can apply my expertise to streamline processes, produce actionable insights, and deliver outstanding results as part of a collaborative team.…I am Boniface Ngumi, an operations and data-driven professional with 6+ years of experience in workforce management, data analysis, document control, administration, and training. I am a proactive problem-solver with a commitment to continuous improvement. I'm seeking a new career challenge where I can apply my expertise to streamline processes, produce actionable insights, and deliver outstanding results as part of a collaborative team.

Available to hire

I am Boniface Ngumi, an operations and data-driven professional with 6+ years of experience in workforce management, data analysis, document control, administration, and training. I am a proactive problem-solver with a commitment to continuous improvement.

I’m seeking a new career challenge where I can apply my expertise to streamline processes, produce actionable insights, and deliver outstanding results as part of a collaborative team.

Skills

Experience Level

Expert

Expert

Expert

Expert

Language

English

Advanced

Work Experience

Admin Operations Coordinator - Accounts Assistant at Berry Goods (fruit & vegetables) - Warehouse, Doha

June 1, 2025 - Present

Managed B2B/B2C communications on shipments, delivery updates, inventory and payments; prepared Goods Received Notes, Delivery Notes, and Invoices; built Power BI dashboards for sales, stock levels and customer insights; oversaw maintenance and transport operations; designed automated inventory tracking tools with Excel and Power BI; provided customized reports for quality control, efficiency and planning; supervised daily warehouse activities and ensured FIFO/FEFO and hygiene standards; supported finance with data entry, reconciliation and invoicing workflows; trained storekeepers on data entry and reporting.

Back Office Operations Tech Admin at Parkview Pet Clinic - Doha

March 1, 2025 - May 1, 2025

Procurement activities including Local Purchase Orders; evaluated price/quality and ensured on-time delivery; updated SharePoint for better document management; trained staff on MS 365 apps; supervised front desk operations and POS accuracy; built a Power BI dashboard for appointments and pet food sales to support data-driven decisions; created digital forms to reduce paperwork and improve processes.

Office Management/Document Controller/Administration at Hamad International Airport - AL NASR Security Services - Doha

August 1, 2021 - April 1, 2025

Prepared tender documents, organized document management, and ensured accuracy and compliance; created SOPs; managed RP(QID) renewals, onboarding/offboarding and reconciliations; tracked company inventory with storekeepers and trained them on live Power BI and Excel dashboards; created LPOs and liaised with vendors to reduce costs; developed HR and Operational dashboards; supported manpower planning, rostering and timesheet management for 3000+ staff; contributed to data-driven decision-making and reporting for tenders and operations.

Flight Operations/ Dispatcher at Kenya Airways - Nairobi

July 1, 2019 - March 1, 2020

Assisted dispatch and operations with documentation and compliance; supervised CCTV installations and monitoring for security; supported flight scheduling and coordination; analyzed post-flight data to identify operational improvements; monitored departures/arrivals, updated systems, and maintained communications between pilots and ground staff; ensured safety and efficiency in flight operations.

Shift Leader/ Team Leader at Al Mana Real Estate - Al Hamad Security Services - Doha

April 1, 2016 - April 1, 2018

Monitored guard operations, provided guidance, and ensured productive and safe work environment; facilitated training for new staff on SOPs; supervised security team, coordinated shifts, and covered for absences; organized staff rotas to maximize productivity; prepared security incident reports and performance/inspection documentation; ensured SOP adherence and prompt incident handling.

Customer Service Representative at Air Kenya - Wilson Airport, Nairobi

March 1, 2013 - August 1, 2015

Managed customer communications for flight bookings; provided updates and resolved cancellations/changes; verified tickets, assisted with baggage reconciliation, and coordinated with airline staff to ensure a seamless travel experience; handled inquiries and complaints, staying updated on policies and procedures.