Siyanda Tibbs

Experience Level

Expert
Intermediate
Intermediate
Intermediate

Language

English
Fluent

Work Experience

Dispensary Associate at Trulieve
February 1, 2024 - Present
Guided patients through cannabis product options by explaining strains, dosing methods, and effects in a clear, supportive way; verified medical cards and completed transactions while maintaining HIPAA privacy; prepared online orders, restocked inventory, labeled products, and assisted with daily opening/closing procedures; maintained a calm, welcoming environment and collaborated with pharmacists and staff to ensure patients felt informed, safe, and cared for; followed state compliance procedures.
Customer Service Associate at Construction Junction
August 1, 2023 - February 1, 2024
Assisted customers on a busy warehouse-style sales floor—locating items, answering questions, and guiding purchases; loaded out and transported materials for customers; organized and communicated with donors; helped maintain a clean, safe, fully stocked environment and occasionally assisted at the register or created signage; utilized basic hardware knowledge to support shoppers in a unique retail setting.
Food & Beverage Manager at Pittsburgh Zoo & PPG Aquarium
March 1, 2021 - August 1, 2023
Oversaw daily restaurant and concession operations; trained new employees and set the tone for professional, efficient service; taught staff kitchen safety, food rotation, sanitation procedures, and equipment use; assisted with inventory counts, recaps, and monitoring perishable items; worked across multiple departments (Jambo Grille, retail, Dip-n-Dots, cashiering); ensured compliance at all stations including alcohol safety.
Assistant Hair Stylist at Hair Today Hair Tomorrow
September 1, 2020 - January 1, 2021
Performed hair analysis and recommended products or treatments; washed, conditioned, blow-dried, colored, trimmed, and styled client hair; assisted with salon operations: answering calls, booking, and maintaining cleanliness.
Childcare Supervisor at Pittsburgh Black Breastfeeding Circle (PPBC)
June 1, 2019 - January 1, 2020
Supervised children and created supportive learning environments with reading, art, and interactive activities; encouraged cooperation and skill development through hands-on projects; provided healthy snacks and maintained a safe play space.
Childcare Provider / Babysitter at Various Families
January 1, 2019 - Present
Provided attentive care for children ages 2+, including meals, activities, supervision, and routines; planned fun educational activities; helped with household tasks and grooming; organized outdoor activities.
Cashier at Giant Eagle
June 1, 2018 - January 1, 2019
Operated a register, handled cash accurately, and delivered strong customer service; solved problems and assisted customers with store needs; bagged groceries and monitored pricing.

Education

High School Diploma at Agora Cyber Charter School
January 11, 2030 - January 1, 2019
High School Diploma at Agora Cyber Charter School
January 11, 2030 - January 1, 2019
High School Diploma at Agora Cyber Charter School
January 11, 2030 - January 1, 2019

Qualifications

RAMP Certification
January 11, 2030 - January 19, 2026
RAMP certified
January 11, 2030 - January 19, 2026
RAMP certified
January 11, 2030 - January 19, 2026

Industry Experience

Media & Entertainment, Retail, Healthcare, Education, Non-Profit Organization, Travel & Hospitality, Professional Services