Siyanda Tibbs

Guided patients through cannabis product options by explaining strains, dosing methods, and effects in a clear, supportive way; verified medical cards and completed transactions while maintaining HIPAA privacy; prepared online orders, restocked inventory, labeled products, and assisted with daily opening/closing procedures; maintained a calm, welcoming environment and collaborated with pharmacists and staff to ensure patients felt informed, safe, and cared for; followed state compliance procedures.

Assisted customers on a busy warehouse-style sales floor—locating items, answering questions, and guiding purchases; loaded out and transported materials for customers; organized and communicated with donors; helped maintain a clean, safe, fully stocked environment and occasionally assisted at the register or created signage; utilized basic hardware knowledge to support shoppers in a unique retail setting.

Oversaw daily restaurant and concession operations; trained new employees and set the tone for professional, efficient service; taught staff kitchen safety, food rotation, sanitation procedures, and equipment use; assisted with inventory counts, recaps, and monitoring perishable items; worked across multiple departments (Jambo Grille, retail, Dip-n-Dots, cashiering); ensured compliance at all stations including alcohol safety.