From an early age, I acquired a passion for technology due to my family background, which made me want to deepen and improve my skills in the area. I am extremely committed and strive to achieve my personal goals.…

Filipe Manuel Faro da Silva

From an early age, I acquired a passion for technology due to my family background, which made me want to deepen and improve my skills in the area. I am extremely committed and strive to achieve my personal goals.…

Available to hire

From an early age, I acquired a passion for technology due to my family background, which made me want to deepen and improve my skills in the area. I am extremely committed and strive to achieve my personal goals.

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Skills

Experience Level

Language

Portuguese
Fluent
English
Fluent
Spanish; Castilian
Advanced

Work Experience

Call-center at Fever UP
January 1, 2024 - August 1, 2024
Worked as a user support agent, handling inquiries and providing solutions in the night shift.
Call-center Agent at BOSCH Solutions Barcelona
December 1, 2022 - Present
Provided user support for BMW Connected Drive and MINI Connected, utilizing Salesforce for customer service needs.
Technical Support at Webhelp
May 1, 2022 - Present
Provided technical assistance for Philips AOC products, demonstrating deep product knowledge and customer care.
Technical Assistance Manager at Socimavis
February 1, 2018 - Present
Managed technical assistance team and followed up with clients to ensure satisfaction and issue resolution.
Sub 10 Trainer at Académico de Viseu
September 1, 2017 - Present
Provided fitness plans and coached young players to meet their training goals.
Technical Assistance at Winsig – Soluções de Gestão, S.A.
February 1, 2014 - Present
Handled technical support responsibilities, focusing on customer segments.
Technical Support at SoftAf, Lda
February 1, 2013 - Present
Provided support for network users and conducted computer maintenance tasks.

Education

at Académico de Viseu
January 11, 2030 - January 19, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Computers & Electronics, Professional Services, Education

Skills

Experience Level

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