Hi, I'm Nana Maglakelidze, an operations-focused supervisor with a passion for building efficient teams and delivering quality service. In my current role as HSK Supervisor at Amrath Kurhaus in The Hague, I oversee daily operations and mentor a diverse team to meet quality standards.\n\nPreviously, I served as Branch Manager at Georgian Post and Corporate Sales Manager, where I led branch operations, improved reporting, and enhanced customer service. I enjoy collaborating across departments to implement practical solutions and drive growth.

Nana Maglakelidze

Hi, I'm Nana Maglakelidze, an operations-focused supervisor with a passion for building efficient teams and delivering quality service. In my current role as HSK Supervisor at Amrath Kurhaus in The Hague, I oversee daily operations and mentor a diverse team to meet quality standards.\n\nPreviously, I served as Branch Manager at Georgian Post and Corporate Sales Manager, where I led branch operations, improved reporting, and enhanced customer service. I enjoy collaborating across departments to implement practical solutions and drive growth.

Available to hire

Hi, I’m Nana Maglakelidze, an operations-focused supervisor with a passion for building efficient teams and delivering quality service. In my current role as HSK Supervisor at Amrath Kurhaus in The Hague, I oversee daily operations and mentor a diverse team to meet quality standards.\n\nPreviously, I served as Branch Manager at Georgian Post and Corporate Sales Manager, where I led branch operations, improved reporting, and enhanced customer service. I enjoy collaborating across departments to implement practical solutions and drive growth.

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Experience Level

Language

Georgian
Fluent
English
Advanced
Russian
Beginner

Work Experience

HSK Supervisor at Amrath Kurhaus
January 1, 2022 - Present
Oversaw daily operations, improving efficiency and adherence to quality standards. Managed a diverse team, enhancing productivity through effective training and mentorship.
Manager of branch at Georgian Post
July 1, 2019 - September 30, 2022
Controlled employees, assignments and distribution; monitored work performance, prepared monthly reports and delivered customer service.
Corporate Sales Manager at Georgian Post Corporate Sales
April 1, 2017 - April 30, 2018
Contacted potential clients; prepared monthly reports; organized selling process.
Service center sales operator at Georgian Post
January 1, 2016 - December 31, 2017
Customer service.
Team member at McDonalds
January 1, 2016 - December 31, 2017
Customer service.
Team Member at McDonald's
January 1, 2016 - January 1, 2017
Customer service.

Education

Manual Software Testing at Lela Gabelaia - Individual Entrepreneur
April 1, 2024 - October 1, 2024
The basics of digital project management at SMART ACADEMY
January 1, 2022 - January 1, 2022
Digital project management with Scrum at SMART ACADEMY
January 1, 2022 - January 1, 2022
Law at Iliastate University
January 1, 2013 - January 1, 2017
Law at Ilia State University
January 1, 2013 - January 1, 2017
The basics of digital project management at SMART Academy
January 1, 2022 - January 19, 2026
Digital project management with Scrum at SMART Academy
January 1, 2022 - January 19, 2026
Manual Software Testing at Individual Entrepreneur - Lela Gabelaia
April 1, 2024 - October 1, 2024

Qualifications

Add your qualifications or awards here.

Industry Experience

Travel & Hospitality, Government, Retail, Professional Services, Other, Education