Jung Eun Choi

Language

Korean
Fluent

Work Experience

UX Design Consultant at Independent Practice
November 1, 2022 - Present
Elevated design maturity and strategic product vision for 4+ startups and global nonprofit clients, owning the full product lifecycle from research to governance. Secured project renewals across Health care, B2B, and Nonprofit sectors. Delivered AI-powered internal tools and mobile app redesigns to accelerate build velocity and improve clarity for stakeholders.
UX Design Engineer at Contract Adaptive Biotechnologies
December 1, 2022 - January 31, 2023
Led R&D discovery for a complex Order Management platform data migration; synthesized interviews into four future-workflow requirements and aligned 15 cross-functional stakeholders through structured workshops and deliberations.
UX Intern at Centene Corporation
June 1, 2021 - August 31, 2021
Led end-to-end design for an internal career growth tool, achieving 100% stakeholder satisfaction and strong consensus via collaborative discovery and ideation workshops; synthesized insights from 7 interviews to drive actionable design directions; reduced user friction in the career growth process by 61%.
Web Designer / UX Designer at UW Employment Program
January 1, 2020 - Present
Redesigned the job-seeker experience for people with disabilities, implementing web accessibility best practices and improving navigation clarity.
Design Researcher at University of Washington
January 1, 2019 - January 1, 2019
Led user research to identify adaptation requirements for a ride-on toy car for a child with cerebral palsy; translated insights into engineering-ready guidance for product teams.

Education

B.S. in Human-Centered Design and Engineering at University of Washington
January 1, 2017 - January 1, 2021

Qualifications

UI Design Certificate
January 1, 2022 - December 31, 2023
Product Design Certificate
January 1, 2022 - December 31, 2023
Dean's List Honor
January 1, 2017 - January 19, 2026
UI Design Certificate
January 1, 2022 - December 31, 2023
Product Design Certificate
January 1, 2022 - December 31, 2023

Industry Experience

Healthcare, Non-Profit Organization, Professional Services, Software & Internet, Education, Media & Entertainment