I'm a detail-oriented Project and Operations Support professional who thrives in fast-paced environments. I excel at coordinating projects, managing shared communications, and maintaining accurate records while balancing stakeholder needs and tight deadlines. I'm seeking an Assistant Project Officer role where I can support effective governance, coordination, and service delivery outcomes by leveraging my IT, digital marketing, and cross-functional collaboration experience.

Yukesh Dhakal

I'm a detail-oriented Project and Operations Support professional who thrives in fast-paced environments. I excel at coordinating projects, managing shared communications, and maintaining accurate records while balancing stakeholder needs and tight deadlines. I'm seeking an Assistant Project Officer role where I can support effective governance, coordination, and service delivery outcomes by leveraging my IT, digital marketing, and cross-functional collaboration experience.

Available to hire

I’m a detail-oriented Project and Operations Support professional who thrives in fast-paced environments. I excel at coordinating projects, managing shared communications, and maintaining accurate records while balancing stakeholder needs and tight deadlines.

I’m seeking an Assistant Project Officer role where I can support effective governance, coordination, and service delivery outcomes by leveraging my IT, digital marketing, and cross-functional collaboration experience.

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Experience Level

Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Work Experience

Project Coordinator at MVR Retailers
March 1, 2025 - Present
Independent management of end-to-end website operations across three brands, coordinating cross-functional digital projects and supporting technical, marketing, and IT initiatives. Maintained timelines and trackers, collaborated with developers, designers, IT, and warehouse staff to resolve issues, conducted QA testing for new features and site updates, and managed inventory, pricing automation, and data mapping across LS Central integrations. Performed SEO optimization, metadata rewriting, and analysis of sales trends and customer behavior to inform weekly insights.
Client Relations & IT Support Specialist at ACM Global
January 1, 2025 - March 1, 2025
Handled password resets, access issues, and troubleshooting via Active Directory; resolved ~90% of support tickets on first contact through efficient triage; supported workstation setup, software rollouts, and onboarding configurations; provided AV support for meetings; managed document access, user permissions, and secure file control; maintained IT documentation and asset records.
Digital Marketing Coordinator at Easy Digital Group
November 1, 2024 - February 1, 2025
Managed content for social media, websites, and email marketing campaigns; executed off-page SEO strategies; developed and optimised WordPress websites for improved user experience; maintained Google Business Profile and directory listings; provided basic L1 IT support including troubleshooting and software assistance.

Education

Bachelor of Information Technology at Australian Catholic University, North Sydney
July 1, 2024 - March 1, 2025
Bachelor of Information Technology at National Academy of Professional Studies, Australia
March 16, 2025 - July 1, 2027
Intermediate & Secondary Education at Shree Pokhariya Secondary School, Biratnagar, Nepal
January 11, 2030 - January 20, 2026

Qualifications

Microsoft Excel Certification
January 11, 2030 - January 20, 2026
Agentics CRM Certification
January 11, 2030 - January 20, 2026
Google Data Analytics Certification
January 11, 2030 - January 20, 2026

Industry Experience

Software & Internet, Retail, Professional Services, Media & Entertainment, Education