Bhavika Tolani

Performed end-to-end data validation using geocoding, logic checks, and structured analysis to ensure high-quality datasets. Analyzed data patterns, created maps, dashboards, and reports, and communicated insights to support business decisions. Researched industry contacts, organized outreach activities, and maintained detailed lead and communication records using spreadsheets and CRM tools. Collaborated with global teams, supported digital campaign administration, and provided weekly progress updates during team check-ins.

Served as the primary customer touch point, gathering real-time feedback and improving front-desk interactions through enhanced communication and service flow. Streamlined administrative workflows, coordinated stock and order validations, and ensured accurate communication across store teams. Compiled partner/vendor lists, managed outreach follow-ups and appointment scheduling, and maintained organized communication records. Supported basic social media and LinkedIn engagement to assist with store promotions and customer communication.

Monitored system performance, analysed technical issues, and validated HR and finance data flows to ensure accuracy and operational alignment. Collaborated with cross-functional teams to troubleshoot challenges, refine processes, and improve overall system usability. Researched potential technical partners, tracked outreach and communication updates using CRM tools, and supported administrative tasks for digital activities. Provided structured insights from system behaviour and user reports to guide product and process decisions.