Katherine Chamorro

Manage daily administrative operations, coordinate communication between clients, field technicians, and management; schedule services, assign work orders, and track job completion; process invoices and service billing; update and maintain CRM systems; provide high-quality customer support via phone, SMS, and email; prepare spreadsheets, documents, and weekly reports; manage the company's social media accounts to strengthen online presence.

Managed daily administrative operations, coordinating communication between clients, field technicians, and management. Scheduled services and tracked job completion to ensure smooth workflow. Updated and maintained CRM systems, processed invoices and payments, and produced weekly reports. Managed the company’s social media accounts, including content planning, posting, and engagement, and created basic graphics to promote services.

Conducted extensive research on assigned topics, verified sources and ensured data accuracy to improve decision-making. Managed databases and research materials, and synthesized findings into comprehensive reports and presentations.