Available to hire
I am Hollie Gillis, a proactive and reliable hospitality professional currently studying English and Multimedia Journalism at university. I have progressed from floor staff to bar supervisor and assistant manager, leading by example and keeping the team focused during busy shifts.\n\nOutside of work, I enjoy Taekwondo, volunteering, and creative pursuits in film and writing. My experiences balancing work with study have sharpened my communication, teamwork, and resilience, and I’m eager to bring energy and dedication to new challenges.
Experience Level
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Spanish; Castilian
Intermediate
Work Experience
Manager in Training at Dirty Martini
October 1, 2023 - PresentProgressed from floor staff to bar supervisor to assistant manager while studying. Ensured the bar was ready for service, especially during busy weekend shifts. Resolved conflicts, delivered excellent customer service, trained and supervised staff, and maintained a clean, organised bar. Opened and closed the venue, managed tills, and completed end-of-day reports while securing the premises. Controlled stock, tracked waste, and maintained inventory levels. Produced a weekly staff newsletter to communicate updates from head office and upcoming plans. Through continuous leadership and open communication, fostered a stable, supportive environment where junior staff feel valued and heard.
General Assistant & Barista at Sainsbury’s
October 1, 2019 - October 1, 2023Worked across Bourne, Hackney Wick, and Manchester stores on stock replenishment, customer assistance, cashier operations, self-scan coordination, kiosk and door duties, and bakery tasks. As a barista during peak hours, delivered high service standards while adhering to health and safety guidelines. Early 4am shifts in Hackney Wick built reliability and discipline. Balancing these roles with university studies sharpened adaptability, work ethic, and teamwork under pressure.
Education
BA (Hons) English and Multimedia Journalism (Upper 2:1) at Manchester Metropolitan University
September 1, 2022 - June 30, 2025BA (Hons) English and Film Studies at Queen Mary University of London
September 1, 2020 - February 28, 2022A-Levels at Bourne Grammar School, Sixth Form
September 1, 2018 - July 31, 2020GCSEs at Bourne Grammar School
September 1, 2013 - August 31, 2018Qualifications
Duke of Edinburgh Bronze Award
January 11, 2030 - January 20, 2026Industry Experience
Travel & Hospitality, Retail, Education
Experience Level
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
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