SC

Savio Chris D'Souza

Available to hire

Hi, I’m Savio Chris D'Souza, a customer-focused Sales and E-commerce Assistant with experience in retail environments and a passion for delivering exceptional service.

About

Hi, I’m Savio Chris D’Souza, a customer-focused Sales and E-commerce Assistant with experience in retail environments and a passion for delivering exceptional service. I excel at driving sales, meeting KPIs, and collaborating with cross-functional teams to boost brand visibility and customer satisfaction. My strengths include product presentation, stock room organization, POS operations, and using data-driven insights for decision-making.

I have broader experience in digital marketing and e-commerce platform management, including redesigning and launching websites, managing multi-vendor accounts, and coordinating with partners for mutual benefit. I’m fluent in English and thrive in fast-paced settings that reward proactive problem-solving and teamwork.

  • 6 years' experience
  • Joined January 2026

Industry experience

  • Retail
  • Travel & Hospitality
  • Media & Entertainment
  • Professional Services
  • Education
  • Software & Internet
  • Other

Work experience· 6 roles

Grocery Associate · Wolt MarketMay 2024 – May 2025 · 1 yr 1 mo

Inventory management, inbounding of products, food safety compliance monitoring, quality monitoring. Maintained equipment and collaborated with logistics and supply chain teams to ensure smooth operations.

E-commerce Executive / Account Manager · Souq Express / General Trading LLC (Dubai)Jan 2023 – Feb 2024 · 1 yr 2 mos

Redesigned, developed, and launched the Souq Express website in collaboration with the development team; managed product listings; coordinated product updates with relevant teams; ensured accurate information displayed on the site; managed multi-vendor accounts (Amazon, Noon); negotiated partnership opportunities with banks and other outlets for mutual benefit.

E-commerce Executive / Account Manager · Souq Express / Task MI General Trading LLC / FGT Industries FZEJan 2023 – Feb 2024 · 1 yr 2 mos

Redesigned, developed, and launched the Souq Express website in collaboration with the development team. Managed the website’s product listings, coordinated with relevant teams for product updates, and ensured accurate information displayed on the site. Led multi-vendor accounts such as Amazon and Noon. Negotiated partnership opportunities with banks and other outlets for mutual benefit.

F&B Customer Service Specialist · Costa Crociere S.p.A.Mar 2022 – Aug 2022 · 6 mos
F&B Customer Service Specialist · Costa Crociere S.P.A.Jun 2018 – Jan 2020 · 1 yr 8 mos
F&B Customer Service Associate · JW Marriott HotelJul 2015 – Mar 2018 · 2 yrs 9 mos

Education

Bachelor in Hospitality Management · Smt. Manorama Devi Somani College2013 – 2015
Bachelor in Hospitality Management · Sophia SMT. Manorama Devi Somani College2013 – 2015

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