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I'm a logistics and admin professional with over 8 years of experience coordinating outbound dispatch, managing customer relationships, and training teams. I excel at solving problems, negotiating with carriers, and maintaining accurate documentation to ensure on-time deliveries. I thrive in fast-paced environments and am passionate about improving processes and delivering excellent service. I'm looking to contribute to a stable organization where I can apply my hands-on experience, continue to develop my skills, and help drive growth and efficiency while meeting and exceeding goals.…I'm a logistics and admin professional with over 8 years of experience coordinating outbound dispatch, managing customer relationships, and training teams. I excel at solving problems, negotiating with carriers, and maintaining accurate documentation to ensure on-time deliveries. I thrive in fast-paced environments and am passionate about improving processes and delivering excellent service. I'm looking to contribute to a stable organization where I can apply my hands-on experience, continue to develop my skills, and help drive growth and efficiency while meeting and exceeding goals.

Jessica Syslo

Project Manager, Content Creator, Marketing Strategist, +2

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I'm a logistics and admin professional with over 8 years of experience coordinating outbound dispatch, managing customer relationships, and training teams. I excel at solving problems, negotiating with carriers, and maintaining accurate documentation to ensure on-time deliveries. I thrive in fast-paced environments and am passionate about improving processes and delivering excellent service. I'm looking to contribute to a stable organization where I can apply my hands-on experience, continue to develop my skills, and help drive growth and efficiency while meeting and exceeding goals.…I'm a logistics and admin professional with over 8 years of experience coordinating outbound dispatch, managing customer relationships, and training teams. I excel at solving problems, negotiating with carriers, and maintaining accurate documentation to ensure on-time deliveries. I thrive in fast-paced environments and am passionate about improving processes and delivering excellent service. I'm looking to contribute to a stable organization where I can apply my hands-on experience, continue to develop my skills, and help drive growth and efficiency while meeting and exceeding goals.

Available to hire

I’m a logistics and admin professional with over 8 years of experience coordinating outbound dispatch, managing customer relationships, and training teams. I excel at solving problems, negotiating with carriers, and maintaining accurate documentation to ensure on-time deliveries. I thrive in fast-paced environments and am passionate about improving processes and delivering excellent service.

I’m looking to contribute to a stable organization where I can apply my hands-on experience, continue to develop my skills, and help drive growth and efficiency while meeting and exceeding goals.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

Polish

Intermediate

Work Experience

Logistics Supervisor / Outbound Dispatcher at Musket / Melburn Transport

September 1, 2014 - Present

Order entry; rate negotiating; creating Standard Operating Procedures; training new employees; tracking shipments and updating clients; scheduling pickup or delivery appointments; proof of delivery and invoice requests; point of contact for all customers in the outbound department; handling truck delays and resolving issues; knowledge of Excel, Word, PC Miler, Border Connect, Slack, and LoadLink; creating manifests for drivers; ensuring drivers have all paperwork to cross the border; supervising a team of 2-5 people.

Customer Service Rep / Receptionist at Mega City Linen

June 1, 2013 - August 1, 2014

Entered orders; booked delivery trucks; tracked and traced orders; assisted planners with events; hand picked fabrics for orders; dispatched drivers.

Customer Service Representative at Traffic Tech

July 1, 2011 - May 1, 2013

Provided customers with rates and availability; entered orders; negotiated rates with trucking companies; tracked and traced orders; handled truck delays and resolved issues; booked pickup and delivery appointments; reception work.