Jessica Syslo
I'm a logistics and admin professional with over 8 years of experience coordinating outbound dispatch, managing customer relationships, and training teams.
About
I’m a logistics and admin professional with over 8 years of experience coordinating outbound dispatch, managing customer relationships, and training teams. I excel at solving problems, negotiating with carriers, and maintaining accurate documentation to ensure on-time deliveries. I thrive in fast-paced environments and am passionate about improving processes and delivering excellent service.
I’m looking to contribute to a stable organization where I can apply my hands-on experience, continue to develop my skills, and help drive growth and efficiency while meeting and exceeding goals.
- 15 years' experience
- Joined January 2026
Languages
- EnglishFluent
- PolishIntermediate
Industry experience
- Transportation & Logistics
- Professional Services
- Retail
Work experience
Order entry; rate negotiating; creating Standard Operating Procedures; training new employees; tracking shipments and updating clients; scheduling pickup or delivery appointments; proof of delivery and invoice requests; point of contact for all customers in the outbound department; handling truck delays and resolving issues; knowledge of Excel, Word, PC Miler, Border Connect, Slack, and LoadLink; creating manifests for drivers; ensuring drivers have all paperwork to cross the border; supervising a team of 2-5 people.
Entered orders; booked delivery trucks; tracked and traced orders; assisted planners with events; hand picked fabrics for orders; dispatched drivers.
Provided customers with rates and availability; entered orders; negotiated rates with trucking companies; tracked and traced orders; handled truck delays and resolved issues; booked pickup and delivery appointments; reception work.
Education
Certifications and awards
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