I am a native Norwegian professional with 7+ years in social services, customer support, and data quality work. I bring hands-on experience in AI annotation, content moderation, and linguistic evaluation, ensuring accuracy, cultural relevance, and guideline compliance for multilingual projects. I specialize in quality assurance, linguistic QA (Norwegian/English), and prompt testing for AI training, and I enjoy collaborating remotely across diverse teams. I am seeking to grow into roles such as Annotation Reviewer, Linguistic QA Specialist, or AI Trainer.

Marie Njaerheim

I am a native Norwegian professional with 7+ years in social services, customer support, and data quality work. I bring hands-on experience in AI annotation, content moderation, and linguistic evaluation, ensuring accuracy, cultural relevance, and guideline compliance for multilingual projects. I specialize in quality assurance, linguistic QA (Norwegian/English), and prompt testing for AI training, and I enjoy collaborating remotely across diverse teams. I am seeking to grow into roles such as Annotation Reviewer, Linguistic QA Specialist, or AI Trainer.

Available to hire

I am a native Norwegian professional with 7+ years in social services, customer support, and data quality work. I bring hands-on experience in AI annotation, content moderation, and linguistic evaluation, ensuring accuracy, cultural relevance, and guideline compliance for multilingual projects.

I specialize in quality assurance, linguistic QA (Norwegian/English), and prompt testing for AI training, and I enjoy collaborating remotely across diverse teams. I am seeking to grow into roles such as Annotation Reviewer, Linguistic QA Specialist, or AI Trainer.

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Language

Norwegian
Fluent
English
Advanced
Spanish; Castilian
Beginner

Work Experience

AI Data Annotation Specialist at Steldia Services Limited
April 1, 2025 - Present
Annotate and verify data to support machine learning model development. Conduct quality checks on peer annotations and provide constructive feedback to ensure consistency and accuracy. Ensure linguistic and cultural accuracy in classification and tagging, with emphasis on Norwegian and English languages and Nordic contexts. Collaborate with project managers to refine annotation standards and resolve ambiguities in guidelines. Maintain high productivity while upholding confidentiality and data protection requirements.
Customer Service Representative at Concentrix
October 1, 2024 - Present
Handle customer inquiries and troubleshooting for Nordic clients across multiple digital channels. Maintain detailed records in CRM to improve support efficiency and case resolution times. Provide service in Norwegian and English, ensuring clarity and courteous communication.
Content Moderator at Teleperformance/Majorel
April 1, 2024 - September 30, 2024
Review and moderate user-generated content for TikTok Nordic markets. Ensure compliance with platform guidelines and community standards. Manage high-volume workloads with accuracy and consistent decision-making.
Social Consultant at NAV (Norwegian Welfare System)
February 1, 2023 - March 31, 2024
Managed 50+ financial assistance cases weekly, ensuring legal compliance and timely processing. Guided clients on budgeting, employment support, and welfare system navigation. Delivered administrative case management with strict confidentiality.
Social Worker at Crisis Center
November 1, 2020 - February 28, 2023
Supported individuals exposed to violence and forced marriage. Delivered crisis intervention and coordinated with legal and social services. Provided stabilization and long-term safety planning for clients.

Education

Bachelor's Degree at Høgskolen i Innlandet – Lillehammer, Norway
January 11, 2030 - January 20, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Healthcare, Education, Government, Professional Services, Other