Maria Silva

Experience Level

Expert

Language

English
Fluent
German
Beginner
Portuguese
Fluent
Spanish; Castilian
Fluent

Work Experience

Shift Manager at Wholebake Ltd
June 1, 2024 - Present
Oversee three production lines and four packings; lead and support around 60 staff on shift; manage probation reviews, returns to work, clock cards, training needs, disciplinaries and grievances; minimize downtime and ensure plan adherence; drive waste reduction and efficiency improvements.
Continuous Improvement Manager at THE CAKE CREW LTD
December 1, 2023 - May 31, 2024
Food production continuous improvement specialist responsible for optimising production processes, implementing lean methodologies, quality assurance programs, and data-driven improvements; collaborate with cross-functional teams; train staff on Lean principles; ensure regulatory compliance and safety; reduce costs via waste reduction and efficiency.
Shift Manager at The Village Bakery
February 1, 2020 - November 30, 2023
Promoted from Production Operative to Shift Manager; look after three production lines and four packings; lead around 60 staff; minimize downtime; coordinate with NPD, Technical and Operations; drive waste reduction and improvements in quality, yield and giveaway.
Store Assistant at Adornar Ideias
October 1, 2018 - October 31, 2019
Operated cash register; took inventory; processed returns and exchanges; ordered and received products; displayed merchandise; maintained store premises; greeted customers and supported management.
Waitress at Portas do Sol
April 1, 2017 - September 30, 2018
Provided excellent wait service; greeted customers; took accurate menu orders and served food and drinks; assisted customers with recommendations; used POS system.

Education

Languages and Humanities (A-Level or equivalent) at Eça de Queirós -Lisbon
September 1, 2014 - June 1, 2017

Qualifications

EF SET English Certificate
December 1, 2025 - January 20, 2026

Industry Experience

Manufacturing, Retail, Professional Services