AM

I am Amrit Momi, a professional with over 10 years’ experience in customer-facing and management roles, with a track record across sales operations, people management, administration, customer service, payment…

About

I am Amrit Momi, a professional with over 10 years’ experience in customer-facing and management roles, with a track record across sales operations, people management, administration, customer service, payment processing and marketing. I have led teams to achieve branch growth, delivered effective staff development, and ensured high standards of customer experience in retail environments.

I relocated to Bedford and took a career break from February 2025 to December 2025. I am now seeking a long-term opportunity to apply my experience in operations, training, stock management, and payment processing to contribute to a dynamic team.

  • 7 years' experience
  • Joined January 2026

Industry experience

  • Retail
  • Consumer Goods

Work experience

Assistant Manager (Sales Supervisor) · Joules, Grand Central BirminghamJan 2018 – Feb 2025 · 7 yrs 2 mos

Led sales team operations across 8 Sales Assistants; supported staff development and hiring; ensured customer satisfaction to drive branch growth; managed rotas via Oracle HCM; contributed to branch sales forecasts and stock levels; banked cash transactions and supported payment processing; served as primary escalation path for customer complaints; supported stockroom management and inventory auditing; collaborated with Visual Merchandisers to deliver marketing; opened/closed the branch and maintained branch security as secondary key holder; ensured compliance with company procedures.

Sales Assistant · Topshop, Bullring BirminghamNov 2014 – Jan 2015 · 3 mos

Engaged with customers, provided personalized recommendations, and promoted products; assisted in maintaining product displays and processing transactions; collaborated with team to achieve sales targets and address customer enquiries.

Education

Higher National Diploma (HND) in Fashion Design & Textiles · University of Staffordshire2013 – 2015

Certifications and awards

Volunteer Sales Assistant, PDSA Charity Retailer2014 – 2015

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