Loreta Dule
I am a detail-oriented professional with experience in customer service, translations, editing, and annotation.
About
I am a detail-oriented professional with experience in customer service, translations, editing, and annotation. I have strong communication skills, high linguistic accuracy, and a solution-focused approach to handling client requests, content review, and language-related tasks efficiently.
My background spans customer service, data annotation for AI, and freelance translation work, complemented by digital marketing and project coordination roles. I thrive in collaborative environments and am adept at delivering accurate, timely results across language services and content projects.
- 7 years' experience
- Joined January 2026
Skills· 2
Languages
- AlbanianFluent
- EnglishAdvanced
- ItalianAdvanced
Industry experience
- Manufacturing
- Professional Services
- Education
- Software & Internet
- Telecommunications
- Media & Entertainment
Work experience· 6 roles
Performed data annotation, content evaluation, and AI training tasks; followed detailed guidelines to ensure accuracy and consistency.
Assisted with a booking campaign; handled inquiries, issues, and modifications related to bookings during the campaign. Maintained professional communication to ensure customer satisfaction.
Provided after-service customer support for existing bookings. Assisted customers with inquiries, issues, and booking modifications. Ensured a positive customer experience through clear and professional communication.
Education
Certifications and awards
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