I am a detail-oriented operations and administrative support professional with experience in B2B environments. I thrive in fast-paced international settings and have a strong commitment to compliance and risk management. I enjoy collaborating with cross-functional teams to improve processes and ensure accuracy in records management. My background in KYC and EDD reviews has equipped me to effectively identify potential compliance issues while maintaining strong client relationships. I am passionate about contributing to scalable services through reliable operational support.…

MARINA-EFSTATHIA ARCHONTI

I am a detail-oriented operations and administrative support professional with experience in B2B environments. I thrive in fast-paced international settings and have a strong commitment to compliance and risk management. I enjoy collaborating with cross-functional teams to improve processes and ensure accuracy in records management. My background in KYC and EDD reviews has equipped me to effectively identify potential compliance issues while maintaining strong client relationships. I am passionate about contributing to scalable services through reliable operational support.…

Available to hire

I am a detail-oriented operations and administrative support professional with experience in B2B environments. I thrive in fast-paced international settings and have a strong commitment to compliance and risk management. I enjoy collaborating with cross-functional teams to improve processes and ensure accuracy in records management. My background in KYC and EDD reviews has equipped me to effectively identify potential compliance issues while maintaining strong client relationships. I am passionate about contributing to scalable services through reliable operational support.

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Language

Greek, Modern
Fluent
English
Fluent
Spanish; Castilian
Advanced

Work Experience

KYC Senior Operations Analyst at Delivery Hero
October 1, 2024 - Present
Perform end-to-end KYC and EDD reviews for merchants across multiple markets. Conduct customer due diligence checks in line with AML / CTF regulations and support investigation of suspicious activity.
KYC Operations Analyst at Delivery Hero
September 1, 2022 - October 1, 2024
Performed standard KYC checks during merchant onboarding and maintained accurate records in line with internal policies.
Sales Developer & HR Assistant at Delivery Hero
January 1, 2021 - September 1, 2022
Identified and developed new business opportunities, managed client relationships and supported recruitment and HR compliance processes.
Sales Associate at COSMOTE
January 1, 2021 - October 1, 2021
Managed customer accounts and contract renewals while achieving sales targets in a high-volume retail environment.

Education

BSc International & European Studies at University of Macedonia
January 1, 2018 - January 1, 2021
Diploma in Digital Marketing at University of Thessaly
January 1, 2020 - January 1, 2021

Qualifications

Add your qualifications or awards here.

Industry Experience

Financial Services, Professional Services

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