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I am a data analytics and IT support professional focused on turning data into actionable insights. I bring strong analytical skills, a quick learning ability, and a motivation to grow in the field. I am proficient in analytics tools, have good communication, and can solve problems in a structured manner. I am committed to continuous improvement and technical development, and I seek opportunities to contribute to IT teams and support data-driven decisions.…I am a data analytics and IT support professional focused on turning data into actionable insights. I bring strong analytical skills, a quick learning ability, and a motivation to grow in the field. I am proficient in analytics tools, have good communication, and can solve problems in a structured manner. I am committed to continuous improvement and technical development, and I seek opportunities to contribute to IT teams and support data-driven decisions.

Alexayeva Henriques de Mendonça Rivera

Data Analyst, Data Scientist, Project Manager, +2

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I am a data analytics and IT support professional focused on turning data into actionable insights. I bring strong analytical skills, a quick learning ability, and a motivation to grow in the field. I am proficient in analytics tools, have good communication, and can solve problems in a structured manner. I am committed to continuous improvement and technical development, and I seek opportunities to contribute to IT teams and support data-driven decisions.…I am a data analytics and IT support professional focused on turning data into actionable insights. I bring strong analytical skills, a quick learning ability, and a motivation to grow in the field. I am proficient in analytics tools, have good communication, and can solve problems in a structured manner. I am committed to continuous improvement and technical development, and I seek opportunities to contribute to IT teams and support data-driven decisions.

Available to hire

I am a data analytics and IT support professional focused on turning data into actionable insights. I bring strong analytical skills, a quick learning ability, and a motivation to grow in the field.
I am proficient in analytics tools, have good communication, and can solve problems in a structured manner. I am committed to continuous improvement and technical development, and I seek opportunities to contribute to IT teams and support data-driven decisions.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Language

Portuguese

Fluent

English

Fluent

Spanish; Castilian

Advanced

Work Experience

Customer Support Agent at Gol Linhas Aéreas

January 1, 2019 - January 1, 2024

First contact with customers in an airport environment; Management of reservations, contracts, and quick mobility solutions; Back office support ensuring operational efficiency.

Rental Sales Agent at SIXT Car

December 1, 2024 - Present

Customer service via email and telephone; Management of check-in, reservations, and complaints; Coordination with internal teams and time management.