Kelly Santies Teban
Hi, I’m Kelly Santies Teban, a bilingual operations and technical support professional based in Stockholm.
About
Hi, I’m Kelly Santies Teban, a bilingual operations and technical support professional based in Stockholm. I specialize in coordinating commercial and residential property services, activating technical systems, and managing data with privacy in mind. I’m comfortable juggling multiple tasks, optimizing workflows, and delivering reliable service across diverse teams and clients.
I bring hands-on experience with Salesforce, Zendesk, Shopify, and other productivity tools to keep operations smooth and data secure. I’m passionate about continuous improvement and quality service, and I thrive in fast-paced environments where careful planning and clear communication make the difference.
- 6 years' experience
- Joined January 2026
Languages
- Spanish; CastilianFluent
- EnglishFluent
Industry experience
- Real Estate & Construction
- Software & Internet
- Retail
- Professional Services
- Other
- Media & Entertainment
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Work experience· 5 roles
Coordinated commercial and residential property service portfolios, ensuring timely installations, maintenance, and technical activations for internet and video streaming systems. Managed and safeguarded large volumes of confidential property and client data in compliance with privacy regulations. Executed precise system activations for DirectTV boxes and internet modems, ensuring accurate configuration and optimal performance. Scheduled and coordinated field technicians, optimizing dispatch operations for maximum efficiency.
Coordinated commercial and residential property service portfolios, ensuring timely installations, maintenance, and technical activations for internet and video streaming systems. Managed and safeguarded large volumes of confidential property and client data in compliance with privacy regulations. Executed precise system activations for DirectTV boxes and internet modems, ensuring accurate configuration and optimal performance. Scheduled and coordinated field technicians, optimizing dispatch operations for maximum efficiency.
Provided live chat and email-based assistance for Shopify platform users. Guided clients through technical troubleshooting and platform navigation.
Education· 6
Certifications and awards
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