My name is Zarifa Mammadova. I have been living in Poland for nearly six years, and prior to that I lived in France for three years. I am fluent in English and French and have extensive experience working in international and multicultural environments. I have more than five years of professional experience in customer service and analytical roles within international corporate settings. I gained extensive experience at Armatis, where I worked on the Ryanair project as a Customer Service Manager / Senior Customer Service Agent. During this period, I consistently delivered high-quality customer service, ensured customer satisfaction, and supported operational efficiency. I am known for my strong sense of responsibility, loyalty, and precision, particularly in relation to working hours, scheduling, and operational compliance.
I am currently employed at Marsh McLennan as an Analytical Specialist. In this role, I am responsible for data analysis, reporting, and supporting business processes through accurate and detail-oriented analytical work. I collaborate closely with international teams and stakeholders, contributing to informed, data-driven decision-making. Academically, I have completed my Bachelor’s degree in Psychology and plan to continue my education in Medical Psychology. My long-term goal is to combine my professional experience with my academic background to build a career that integrates analytical expertise with a strong understanding of human behavior.
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