Social Media Manager at Click Media

Developed and executed comprehensive social media strategies to grow influencer brands and engagement. Managed daily content calendars, planning, scheduling, and publishing across platforms. Collaborated with influencers to create authentic, brand-aligned content. Tracked performance, generated insights, and delivered reports with recommended optimizations. Stayed up to date on trends, platform changes, and best practices. Coordinated with internal teams to align influencer content with campaigns while ensuring brand standards and creative integrity.

Social Media Manager at Enrich Abilities / The Co-Group

Fostered community engagement through comments, messages, and mentions. Created and published engaging content. Developed and implemented social media strategies aligned with business goals. Monitored trends and feedback to refine content and engagement. Collaborated with influencers and partners to expand reach. Planned and executed campaigns to grow brand awareness and audience. Tracked performance and analyzed results to inform improvements. Used analytics tools to measure success and report key metrics.

Executive Assistant at Sweet Spot Dental

Provided high-level administrative support to the Practice Owner, including managing email inboxes, calendars, scheduling, and internal coordination. Created and maintained Standard Operating Procedures (SOPs). Supported recruitment administration and candidate coordination. Acted as the point of contact for staff inquiries and operational concerns. Organized internal communications and quarterly staff bonus administration. Managed social media content creation, scheduling, and audience engagement.

Customer Service Manager at Dude Pruner

First contact for valued customers, addressing needs and resolving concerns via email, web chat, and social media. Processed and coordinated customer refunds, returns, warranties, and order cancellations. Resolved shipping inquiries and answered questions about product features and usage. Curated social media comments and engaged with customers. Collaborated with the General Manager to develop customer service systems and SOPs. Prepared end-of-day reports for team updates. Handled order processing and sorting. Provided on-the-spot problem solving for urgent issues.

Marketing Coordinator at V2FOOD

Developed and executed quarterly campaigns for customer acquisition and retention. Planned and implemented marketing strategies, promotions, and product launch campaigns. Tracked performance using GA4, Tableau, Insider Analytics, and Shopify. Improved website experience via the Insider platform and reported on paid social performance. Conducted market and competitor research to identify opportunities and guide product launches. Collaborated with affiliates and influencers to boost brand awareness and sales. Managed MACROS' social media content strategy across Facebook, Instagram, and TikTok. Edited video content using CapCut and evaluated campaign results for optimization. Coordinated with internal teams on creative briefs, design, and copy development. Supported paid advertising, promotions, and administrative marketing functions, including budgeting and invoicing.

Marketing Manager at Tortuga Ventures

Developed influencer acquisition and retention processes across multiple platforms. Built partnerships and affiliate programs, including a Sponsored Athlete Program. Negotiated collaborations with influencers to promote products cost-effectively. Optimized influencer website content, social posts, and community engagement. Created and executed influencer marketing plans and content strategies. Managed Amazon listings, ads, and promotions for multiple regions.