Shift Supervisor at Murphy’s Ice Cream Ltd.

Supervise daily operations, lead, motivate, and support team members to achieve performance and sales targets. Monitor customer interactions to maintain high service standards and promptly resolve complaints. Manage stock and inventory, handle cash and card transactions including till balancing, and prepare shift reports. Ensure health and safety compliance and HACCP monitoring; collaborate with management on operational improvements and address performance issues.

Sales Assistant at Murphy’s Ice Cream Ltd.

Operate cash registers, handle cash and card payments, and provide accurate change. Greet customers and maintain a friendly shop atmosphere. Restock supplies, maintain cleanliness, and ensure HACCP and safety protocols. Provide excellent customer service, assist with opening/closing duties, and help resolve inquiries.