Available to hire
Hi there! I’m Adrian Callejas, a multilingual professional with experience spanning customer service, reservations, translations, document analysis, and operations coordination. I’m detail-oriented, people-focused, and thrive when helping teams run smoothly and clients have a seamless experience.
I studied psychology and journalism and have pursued additional certifications in administration, journalism for social change, and English proficiency. I’m open to roles in content production, project coordination, or data-driven operations where I can apply my organizational skills and client-centered mindset to deliver results.
Experience Level
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
Spanish; Castilian
Fluent
English
Fluent
Work Experience
Reservation Assistant at Conduent (for Marriott)
May 1, 2022 - April 1, 2023Assisted Marriott hotel team with reservations and guest requests to ensure an ideal stay.
Back Office Specialist at Foundever
June 1, 2024 - May 1, 2025Document analysis and problem solving, game problem solving, and team management.
Claims Coordinator at Vensure
September 1, 2021 - April 1, 2022Resolution of problems, updating databases related to work compensation using Vensure technologies.
Customer Service Representative at Teleperformance
November 1, 2018 - September 1, 2021Resolution of problems, guidance indicators, and monitoring of legal cases where Uber App was involved directly or indirectly.
Translator at UN-Habitat
January 1, 2016 - December 1, 2016Interpreting conference planning and accompaniment to delegates; managed payments, vehicle rentals, and delivery coordination at airports and hotels.
Education
Bachelor's degree (incomplete) in Psychology & Journalism at Universidad Minuto de Dios
January 1, 2012 - June 1, 2015Academic Bachelor at I.E Atanasio Girardo Academic
January 1, 2008 - December 1, 2008Diploma in Journalism for Social Change at University of Berkeley, California
January 1, 2016 - December 31, 2016Diploma in Administration at Confenalco Antioquia, Medellín, Colombia
January 1, 2015 - December 31, 2015Course in Research and Chronicle at Superior School of Marketing (ESUMER), Medellín, Colombia
January 1, 2014 - December 31, 2014Course in Skills for Life at Confenalco Antioquia, Medellín, Colombia
January 1, 2015 - December 31, 2015Course in Customer Service at Confenalco Antioquia, Medellín, Colombia
January 1, 2015 - December 31, 2015Qualifications
EF SET English Certificate (C2 Proficient)
January 11, 2030 - January 21, 2026Diploma in Journalism for Social Change
January 1, 2016 - December 31, 2016Diploma in Administration
January 1, 2015 - December 31, 2015Course in Research and Chronicle
January 1, 2014 - December 31, 2014Course in Skills for Life
January 1, 2015 - December 31, 2015Course in Customer Service
January 1, 2015 - December 31, 2015Industry Experience
Professional Services, Education, Retail, Travel & Hospitality, Other
Experience Level
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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