I am a Junior Digital Marketing professional passionate about connecting brands with their audiences. My experience in customer service has equipped me with the ability to understand client needs and deliver tailored marketing solutions. I'm constantly exploring new trends and tools to enhance marketing strategies, particularly in SEO and content marketing. I thrive in dynamic environments where I can learn and adapt quickly, whether working remotely or onsite.

MARIANNY PIGAS

I am a Junior Digital Marketing professional passionate about connecting brands with their audiences. My experience in customer service has equipped me with the ability to understand client needs and deliver tailored marketing solutions. I'm constantly exploring new trends and tools to enhance marketing strategies, particularly in SEO and content marketing. I thrive in dynamic environments where I can learn and adapt quickly, whether working remotely or onsite.

Available to hire

I am a Junior Digital Marketing professional passionate about connecting brands with their audiences. My experience in customer service has equipped me with the ability to understand client needs and deliver tailored marketing solutions. I’m constantly exploring new trends and tools to enhance marketing strategies, particularly in SEO and content marketing. I thrive in dynamic environments where I can learn and adapt quickly, whether working remotely or onsite.

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Experience Level

Intermediate
Intermediate

Work Experience

Ejecutiva de Servicio al Cliente at Unicity Internacional
January 1, 2025 - November 1, 2025
Managed customer service through various digital channels and ensured quality metrics adherence. Focused on holistic customer requirement management.
Ejecutiva de Servicio al Cliente | Soporte Tier 2 at Teleperformance Colombia
June 1, 2021 - May 1, 2023
Handled escalated cases and resolved complex customer issues while contributing to continuous improvement processes.
QA Junior at Caribbean Pearl F&P Investment
March 1, 2019 - April 1, 2021
Executed manual software tests, validated functionality, documented findings, and coordinated with development teams.
Facilitadora / Asistente Administrativa at CECAL – San Buenaventura
March 1, 2014 - November 1, 2017
Provided training in basic administrative processes and academic support to participants.

Education

Various courses in Digital Marketing at Santander Open Academy
January 11, 2030 - January 22, 2026
QA Analyst – Fundamentos de Pruebas de Software at Platzi
January 11, 2030 - January 22, 2026
Administración de Recursos Humanos at SENA
January 11, 2030 - January 22, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Education, Professional Services, Software & Internet

Experience Level

Intermediate
Intermediate