AZ

Ammar Zukan

Available to hire

Hi, I’m Ammar Zukan, an iGaming payments operations professional who has led teams, streamlined payment workflows, and resolved complex deposit and withdrawal processes.

About

Hi, I’m Ammar Zukan, an iGaming payments operations professional who has led teams, streamlined payment workflows, and resolved complex deposit and withdrawal processes. I specialize in AML/KYC compliance, chargeback handling, and driving operational efficiency across the full payment lifecycle.

I thrive in fast-paced environments where strategic thinking and hands-on leadership deliver measurable results. My IT background supports data-driven decision making, SOP development, and training teams to deliver reliable, scalable payment operations.

  • 1 year's experience
  • Joined January 2026

Languages

  • EnglishAdvanced

Industry experience

  • Gaming
  • Software & Internet
  • Financial Services
  • Professional Services
  • Media & Entertainment

More experts in Sarajevo, Bosnia and Herzegovina

Work experience

Payment Operators Supervisor / Team Lead · Lumier DynamicsOct 2024 – Feb 2026 · 1 yr 5 mos

Supervised payment operations and managed a team responsible for player transactions. Handled escalations, reconciliations, and operational reporting. Improved operational processes and reduced issues. Developed, documented, and implemented payment procedures to standardize workflows and improve operational efficiency.

Education

High School Diploma - Information Technology · Sarajevo2019 – 2023

Certifications and awards

Yellow Brick - Leadership Skills Certification2030 – 2026
IT Academy - Information Technology Program Certificate2030 – 2026

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