Thomas Swenumson

Coordinated product flow from shipment to sales floor, ensuring efficient merchandise processing and stock replenishment. Used internal systems to track inventory, execute markdowns, and resolve product discrepancies. Collaborated with cross-functional teams to maintain accurate inventory levels and support daily store operations.

Processed and verified high volumes of transactions and online orders, ensuring data accuracy and timeliness. Handled complex sales and refund scenarios with precision and adherence to company policy. Used SAP to audit inventory data and reconcile discrepancies for financial accuracy. Communicated professionally with internal departments and customers to resolve account or payment issues. Prepared and maintained accurate written documentation of transactions, adjustments, and reports.

Operated POS systems efficiently, processed transactions, and balanced cash drawers at shift end. Managed high-volume customer interactions with professionalism and urgency. Maintained stock levels and cleanliness in customer-facing and back-end areas, supporting operational flow. Resolved customer issues quickly while upholding brand standards in a fast-paced setting.