I am a highly experienced Virtual Assistant with over five years of executive and administrative support experience in a U.S.-based construction firm. I manage a Philippine-based virtual team of engineers, architects, and real estate professionals, oversee daily operations, email management, government market research responses, bid package preparation, research, recruitment, and payroll. I am highly organized, proactive, and able to work independently while delivering reliable, high-quality support.

Mitch Ledesma

I am a highly experienced Virtual Assistant with over five years of executive and administrative support experience in a U.S.-based construction firm. I manage a Philippine-based virtual team of engineers, architects, and real estate professionals, oversee daily operations, email management, government market research responses, bid package preparation, research, recruitment, and payroll. I am highly organized, proactive, and able to work independently while delivering reliable, high-quality support.

Available to hire

I am a highly experienced Virtual Assistant with over five years of executive and administrative support experience in a U.S.-based construction firm. I manage a Philippine-based virtual team of engineers, architects, and real estate professionals, oversee daily operations, email management, government market research responses, bid package preparation, research, recruitment, and payroll. I am highly organized, proactive, and able to work independently while delivering reliable, high-quality support.

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Experience Level

Intermediate

Work Experience

Executive Assistant at GC Work Inc
February 1, 2020 - August 1, 2025
Assists the CEO with all daily administrative tasks, drafts and sends marketing responses for market research on federal projects, prepares bid packages for federal construction projects, handles email management, researches federal and local projects for bid opportunities, manages Philippines team, payroll, monitoring and coaching, handles claims and disputes, tracks emails and conducts various research to support the CEO's needs.
Customer Service Representative (AT&T Product Trainer) at AT&T
October 1, 2014 - October 1, 2017
Trains new applicants; provides chat and phone support; answers customer inquiries about bills and service concerns; ensures customer satisfaction.
Customer Service Representative at Center & BPO North America
May 1, 2012 - October 1, 2014
Phone support; answers customer inquiries about purchases, tracks packages, and contacts PayPal for payment issues; assists customers with buying/selling protections and other service concerns.

Education

Bachelor of Science in Special Education at Holy Name University
January 1, 2003 - January 1, 2007

Qualifications

Add your qualifications or awards here.

Industry Experience

Professional Services, Media & Entertainment, Telecommunications