I'm Isaac Sarpong Berlin, a technical enablement manager recognized for driving sales excellence through innovative technology and actionable insights. I excel at managing and analyzing data to ensure accurate and relevant CRM data and contact databases, translating analytics into practical decisions. I thrive on cross-functional collaboration with Product, Solution Engineering, Launch, Professional Services, and Customer Service teams to boost sales performance, build a robust lead pipeline, and engage decision-makers with stakeholders. My career has been defined by project coordination, clear documentation, and strong presentation skills. I have experience in business research and forecasting, leveraging CRM systems to streamline processes and increase productivity. My background includes internships and B2B sales roles in telesales and promotion. I am certified in Program Management and committed to continuous learning, creating targeted sales collateral, and facilitating effective training for teams and individuals.…

Isaac Sarpong

I'm Isaac Sarpong Berlin, a technical enablement manager recognized for driving sales excellence through innovative technology and actionable insights. I excel at managing and analyzing data to ensure accurate and relevant CRM data and contact databases, translating analytics into practical decisions. I thrive on cross-functional collaboration with Product, Solution Engineering, Launch, Professional Services, and Customer Service teams to boost sales performance, build a robust lead pipeline, and engage decision-makers with stakeholders. My career has been defined by project coordination, clear documentation, and strong presentation skills. I have experience in business research and forecasting, leveraging CRM systems to streamline processes and increase productivity. My background includes internships and B2B sales roles in telesales and promotion. I am certified in Program Management and committed to continuous learning, creating targeted sales collateral, and facilitating effective training for teams and individuals.…

Available to hire

I’m Isaac Sarpong Berlin, a technical enablement manager recognized for driving sales excellence through innovative technology and actionable insights. I excel at managing and analyzing data to ensure accurate and relevant CRM data and contact databases, translating analytics into practical decisions. I thrive on cross-functional collaboration with Product, Solution Engineering, Launch, Professional Services, and Customer Service teams to boost sales performance, build a robust lead pipeline, and engage decision-makers with stakeholders.

My career has been defined by project coordination, clear documentation, and strong presentation skills. I have experience in business research and forecasting, leveraging CRM systems to streamline processes and increase productivity. My background includes internships and B2B sales roles in telesales and promotion. I am certified in Program Management and committed to continuous learning, creating targeted sales collateral, and facilitating effective training for teams and individuals.

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Experience Level

Expert
Expert
Expert
Intermediate
Intermediate

Language

English
Fluent

Work Experience

Sales Enablement Manager & Technologist at commercetools
August 1, 2022 - Present
Implemented CRM optimization strategies leveraging AI tools to reduce manual admin work by 60% and increase sales rep productivity by 40%. Developed and executed technical enablement programs, including CRM tool training, boosting platform adoption by 35% and improving content utilization by 28%. Assisted with the launch of a Sales Process Playbook, reducing onboarding time by 30% and improving deal progression visibility by 25%. Redesigned onboarding framework, cutting new hire ramp-up time by 40% and increasing sales rep productivity within the first 30-60 days. Collaborated with marketing and sales leadership to create targeted sales collateral on Sales Methodologies (MEDDPICC, Command of the Message) and AI-driven insights, enhancing engagement. Developed a Gong-based deal progression dashboard to track the adoption of MEDDPICC, providing real-time insights into deal movement and rep adherence. Optimized the integration of marketing insights into Salesforce and Highspot, improving
Country Manager - UK & USA at KoRo Handels GmbH
April 1, 2022 - August 1, 2022
Led competitive analysis and market insights initiatives, equipping sales teams with data-driven decision-making tools and fostering cross-departmental collaboration. Developed and led structured sales training programs (Solution Selling), improving overall productivity; implemented value proposition decks and objection-handling guides, contributing to a 60% increase in deal win rates. Distributed weekly newsletters to boost utilization of new content.

Education

M.A. at Johannes Gutenberg University
January 11, 2030 - January 1, 2022

Qualifications

Program Management Certification
January 11, 2030 - January 22, 2026

Industry Experience

Software & Internet, Professional Services, Media & Entertainment, Other