I'm a reliable, multilingual professional with experience in customer service, data annotation, administrative tasks, and inventory management. I'm comfortable working across languages and cultures, and I pride myself on accuracy and a strong eye for detail. I'm known for my organization, clear communication, and a collaborative mindset, and I thrive in fast-paced environments where teamwork and quality matter.

Rachel Turola

I'm a reliable, multilingual professional with experience in customer service, data annotation, administrative tasks, and inventory management. I'm comfortable working across languages and cultures, and I pride myself on accuracy and a strong eye for detail. I'm known for my organization, clear communication, and a collaborative mindset, and I thrive in fast-paced environments where teamwork and quality matter.

Available to hire

I’m a reliable, multilingual professional with experience in customer service, data annotation, administrative tasks, and inventory management. I’m comfortable working across languages and cultures, and I pride myself on accuracy and a strong eye for detail.
I’m known for my organization, clear communication, and a collaborative mindset, and I thrive in fast-paced environments where teamwork and quality matter.

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Language

English
Fluent
French
Advanced
Spanish; Castilian
Advanced
Finnish
Intermediate

Work Experience

Department Head — Fresh Produce at K-Market
January 1, 2023 - Present
Manage the fresh produce department, maintain quality standards, oversee inventory ordering and deliveries, liaise with suppliers. Monitor stock rotation, reduce waste, and analyze sales performance. Provide cashier support and in-store customer service. Assist with staff training and onboarding.
Language Data Transcriber (Remote) at Telus International
January 1, 2020 - January 1, 2021
Annotated and transcribed language data accurately. Performed quality checks for consistency. Met tight deadlines while working independently. Collaborated remotely with project teams.
Provisioning Agent at Star Yacht Group – Italy
January 1, 2018 - January 1, 2018
Coordinated yacht supply orders, managed invoicing. Communicated with vendors and ensured product quality. Organized high-volume seasonal provisioning. Provided support to international clients.
Assistant Bookkeeper at Metro Inc.
January 1, 2016 - January 1, 2018
Balanced store budgets and reconciled daily funds. Verified records and digitized documentation. Maintained organization for audits and compliance. Supported overall bookkeeping operations.
IT Procurement Analyst (Intern) at RSA Canada
January 1, 2014 - January 1, 2014
Assisted with procurement operations and vendor communication. Tracked purchase orders and updated documentation. Organized internal IT records and support files. Supported the procurement team across tasks.
Department Head at Fresh Produce — K-Market
January 1, 2023 - Present
Manage the fresh produce department, maintain quality standards, and supervise staff. Responsible for inventory control, deliveries, and liaising with suppliers. Monitor stock rotation, reduce waste, and analyze sales performance. Provide cashier and in-store customer service. Assist with staff training.
Assistant Bookkeeper at Metro Inc. – Canada
January 1, 2016 - January 1, 2018
Balanced store budgets and reconciled daily funds; verified records and digitized documentation; maintained organization for audits and compliance; supported overall bookkeeping operations.

Education

BA at York University
January 1, 2015 - January 1, 2018
Exchange Year at Tampere University
January 1, 2018 - January 1, 2019
BA in Hispanic Studies & Linguistics at York University, Toronto
January 1, 2015 - January 1, 2018
Exchange Year (Dean's List) at Tampere University, Finland
January 1, 2018 - January 1, 2019

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Software & Internet, Transportation & Logistics, Professional Services, Consumer Goods, Media & Entertainment, Education