Available to hire
I am a detail-oriented data professional with extensive experience in managing structured, repeatable data workflows to support operational consistency and informed decision-making, particularly within government and regulated sectors.
I excel at data governance, records management, and producing standardized reports that drive compliance and policy adherence. I thrive in collaborative environments and enjoy translating data into reliable insights for stakeholders.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Language
English
Fluent
Chinese
Fluent
Work Experience
Support Officer – IT Procurement at Department of Health, Melbourne CBD, VIC
November 1, 2025 - PresentProvided Level 1 IT support, managed technology equipment storage, and coordinated delivery and procurement. Supported asset movement and logistical coordination to ensure timely IT equipment availability for government operations.
Hiring & Administrative Support Intern at [Private and Confidential]
June 1, 2025 - PresentSupported recruitment and administrative operations for a global education startup, including candidate coordination, stakeholder communication, and virtual scheduling across time zones. Executed multiple high-quality hires, contributing to rapid scaling.
Business Support Officer – Workforce Strategy & People Strategy at Department of Education, Melbourne CBD, VIC
February 1, 2025 - March 1, 2025Managed administrative operations to support divisional and branch activities. Independently managed calendars for two Directors, prepared weekly agendas, recorded meeting minutes, and created/formatted documents and presentations for leadership meetings.
Area Administration Officer – Inner East, Schools Regional Services at Department of Education, Glen Waverley, VIC
February 1, 2024 - August 1, 2024Delivered comprehensive administrative support across multiple areas; entered and maintained data in RecordPoint and departmental databases; supported recruitment and onboarding; liaised with stakeholders to facilitate procurement and onboarding to payroll systems; prepared reports on child health, staff activities, and program outcomes.
Project Support – STARRS at Department of Education
January 1, 2023 - January 1, 2024Retrieved, verified, and analysed data to support project deliverables; documented information per process guidelines; conducted targeted internet research to support project planning and policy alignment; collaborated with internal stakeholders and supported a range of ad hoc administrative and analytical tasks.
Program Officer, School Support | Policy & Projects Officer | Workforce Diversity & Inclusion at Department of Education
May 1, 2022 - December 1, 2022Provided guidance on international student policies; investigated welfare, transfers, and study plans; supported training sessions and policy reviews to ensure VPS compliance; maintained records and managed data for program tracking; liaised with schools to monitor student attendance and regulatory compliance.
HR Consultant – Schools People Services at Department of Education
December 1, 2020 - May 1, 2022Maintained HR records (leave, timesheets, payroll, tax profiles); prepared employment contracts and offer letters; processed payroll adjustments; resolved payment discrepancies; supported recruitment transactions for school-based staff; delivered high-quality HR customer service.
Administration Officer / HR Consultant – Schools Recruitment Unit at Department of Education
February 1, 2019 - December 1, 2020Gained comprehensive training in administrative and HR functions; managed recruitment databases, processed documentation, and facilitated inductions; maintained professional communication with stakeholders and supported team operations; handled high-volume calls and assisted with recruitment best practices.
Support Officer – IT Procurement at Department of Health
November 1, 2025 - PresentManaged IT procurement and equipment storage, supported Level 1 IT assistance, and coordinated delivery and procurement of technology resources to support department operations.
Intern – Management & Operations (Remote Hiring & Administrative Support) at Freelance (Private)
June 1, 2025 - PresentSupported recruitment and admin operations for a global education startup, including candidate coordination, stakeholder communication, and virtual scheduling across time zones. Executed multiple high-quality hires, contributing to the rapid scaling of a global education startup.
Business Support Officer – Workforce Strategy & People Strategy at Department of Education
February 1, 2025 - March 1, 2025Managed administrative operations to support divisional and branch activities, calendar management, scheduling, and coordination of leadership meetings; prepared and distributed weekly agendas and documented meeting minutes.
Area Administration Officer – Inner East, Schools Regional Services at Department of Education
February 1, 2019 - August 1, 2024Delivered comprehensive administrative support across multiple area branches; supported recruitment and onboarding for a high-volume, rotating workforce; liaised with stakeholders to facilitate procurement and onboarding to payroll systems; prepared program reports.
Project Support – Supporting Teachers at Rural & Regional Schools (STARRS) at Department of Education
January 1, 2023 - January 1, 2024Retrieved, verified, and analysed project data to support STARRS deliverables; documented information per process guidelines; conducted targeted internet research; facilitated smooth communication and file management in MS Teams; supported rollout of the Teacher Financial Incentive program.
Program Officer – School Support | Policy & Projects Officer | Workforce Diversity & Inclusion at Department of Education
May 1, 2022 - December 1, 2022Provided guidance on international student policies, enrolment and visa processes; investigated welfare, transfers, and study plans; supported training logistics and policy reviews to ensure VPS compliance; maintained program data and supported stakeholder engagement.
Education
Certificate IV in Government at Box Hill Institute TAFE, Victoria
January 1, 2020 - January 1, 2020Certificate IV in Government at Box Hill Institute TAFE, Victoria
January 1, 2020 - January 22, 2026Qualifications
Certificate IV in Government
January 1, 2020 - January 1, 2020Certificate IV in Government
January 1, 2020 - January 22, 2026Industry Experience
Education, Government, Professional Services
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
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