I am a detail-oriented data professional with extensive experience in managing structured, repeatable data workflows to support operational consistency and informed decision-making, particularly within government and regulated sectors. I excel at data governance, records management, and producing standardized reports that drive compliance and policy adherence. I thrive in collaborative environments and enjoy translating data into reliable insights for stakeholders.

Thomas Hu

I am a detail-oriented data professional with extensive experience in managing structured, repeatable data workflows to support operational consistency and informed decision-making, particularly within government and regulated sectors. I excel at data governance, records management, and producing standardized reports that drive compliance and policy adherence. I thrive in collaborative environments and enjoy translating data into reliable insights for stakeholders.

Available to hire

I am a detail-oriented data professional with extensive experience in managing structured, repeatable data workflows to support operational consistency and informed decision-making, particularly within government and regulated sectors.

I excel at data governance, records management, and producing standardized reports that drive compliance and policy adherence. I thrive in collaborative environments and enjoy translating data into reliable insights for stakeholders.

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Language

English
Fluent
Chinese
Fluent

Work Experience

Support Officer – IT Procurement at Department of Health, Melbourne CBD, VIC
November 1, 2025 - Present
Provided Level 1 IT support, managed technology equipment storage, and coordinated delivery and procurement. Supported asset movement and logistical coordination to ensure timely IT equipment availability for government operations.
Hiring & Administrative Support Intern at [Private and Confidential]
June 1, 2025 - Present
Supported recruitment and administrative operations for a global education startup, including candidate coordination, stakeholder communication, and virtual scheduling across time zones. Executed multiple high-quality hires, contributing to rapid scaling.
Business Support Officer – Workforce Strategy & People Strategy at Department of Education, Melbourne CBD, VIC
February 1, 2025 - March 1, 2025
Managed administrative operations to support divisional and branch activities. Independently managed calendars for two Directors, prepared weekly agendas, recorded meeting minutes, and created/formatted documents and presentations for leadership meetings.
Area Administration Officer – Inner East, Schools Regional Services at Department of Education, Glen Waverley, VIC
February 1, 2024 - August 1, 2024
Delivered comprehensive administrative support across multiple areas; entered and maintained data in RecordPoint and departmental databases; supported recruitment and onboarding; liaised with stakeholders to facilitate procurement and onboarding to payroll systems; prepared reports on child health, staff activities, and program outcomes.
Project Support – STARRS at Department of Education
January 1, 2023 - January 1, 2024
Retrieved, verified, and analysed data to support project deliverables; documented information per process guidelines; conducted targeted internet research to support project planning and policy alignment; collaborated with internal stakeholders and supported a range of ad hoc administrative and analytical tasks.
Program Officer, School Support | Policy & Projects Officer | Workforce Diversity & Inclusion at Department of Education
May 1, 2022 - December 1, 2022
Provided guidance on international student policies; investigated welfare, transfers, and study plans; supported training sessions and policy reviews to ensure VPS compliance; maintained records and managed data for program tracking; liaised with schools to monitor student attendance and regulatory compliance.
HR Consultant – Schools People Services at Department of Education
December 1, 2020 - May 1, 2022
Maintained HR records (leave, timesheets, payroll, tax profiles); prepared employment contracts and offer letters; processed payroll adjustments; resolved payment discrepancies; supported recruitment transactions for school-based staff; delivered high-quality HR customer service.
Administration Officer / HR Consultant – Schools Recruitment Unit at Department of Education
February 1, 2019 - December 1, 2020
Gained comprehensive training in administrative and HR functions; managed recruitment databases, processed documentation, and facilitated inductions; maintained professional communication with stakeholders and supported team operations; handled high-volume calls and assisted with recruitment best practices.
Support Officer – IT Procurement at Department of Health
November 1, 2025 - Present
Managed IT procurement and equipment storage, supported Level 1 IT assistance, and coordinated delivery and procurement of technology resources to support department operations.
Intern – Management & Operations (Remote Hiring & Administrative Support) at Freelance (Private)
June 1, 2025 - Present
Supported recruitment and admin operations for a global education startup, including candidate coordination, stakeholder communication, and virtual scheduling across time zones. Executed multiple high-quality hires, contributing to the rapid scaling of a global education startup.
Business Support Officer – Workforce Strategy & People Strategy at Department of Education
February 1, 2025 - March 1, 2025
Managed administrative operations to support divisional and branch activities, calendar management, scheduling, and coordination of leadership meetings; prepared and distributed weekly agendas and documented meeting minutes.
Area Administration Officer – Inner East, Schools Regional Services at Department of Education
February 1, 2019 - August 1, 2024
Delivered comprehensive administrative support across multiple area branches; supported recruitment and onboarding for a high-volume, rotating workforce; liaised with stakeholders to facilitate procurement and onboarding to payroll systems; prepared program reports.
Project Support – Supporting Teachers at Rural & Regional Schools (STARRS) at Department of Education
January 1, 2023 - January 1, 2024
Retrieved, verified, and analysed project data to support STARRS deliverables; documented information per process guidelines; conducted targeted internet research; facilitated smooth communication and file management in MS Teams; supported rollout of the Teacher Financial Incentive program.
Program Officer – School Support | Policy & Projects Officer | Workforce Diversity & Inclusion at Department of Education
May 1, 2022 - December 1, 2022
Provided guidance on international student policies, enrolment and visa processes; investigated welfare, transfers, and study plans; supported training logistics and policy reviews to ensure VPS compliance; maintained program data and supported stakeholder engagement.

Education

Certificate IV in Government at Box Hill Institute TAFE, Victoria
January 1, 2020 - January 1, 2020
Certificate IV in Government at Box Hill Institute TAFE, Victoria
January 1, 2020 - January 22, 2026

Qualifications

Certificate IV in Government
January 1, 2020 - January 1, 2020
Certificate IV in Government
January 1, 2020 - January 22, 2026

Industry Experience

Education, Government, Professional Services