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I'm Iva Tijan, a strategic operations partner with 15+ years of experience supporting executive performance, streamlining business processes, and scaling systems in fast-paced environments. I translate vision into execution, align cross-functional teams, and manage global relationships with precision and care. My track record spans customer success, strategic planning, and high-stakes project delivery. I blend sharp analytical thinking with warm interpersonal leadership to drive clarity, consistency, and momentum at the executive level. I'm passionate about operational excellence and building the infrastructure that turns ambition into measurable growth.…I'm Iva Tijan, a strategic operations partner with 15+ years of experience supporting executive performance, streamlining business processes, and scaling systems in fast-paced environments. I translate vision into execution, align cross-functional teams, and manage global relationships with precision and care. My track record spans customer success, strategic planning, and high-stakes project delivery. I blend sharp analytical thinking with warm interpersonal leadership to drive clarity, consistency, and momentum at the executive level. I'm passionate about operational excellence and building the infrastructure that turns ambition into measurable growth.

Ivatijan

Project Manager, Brand Strategist, Content Creator, +2

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I'm Iva Tijan, a strategic operations partner with 15+ years of experience supporting executive performance, streamlining business processes, and scaling systems in fast-paced environments. I translate vision into execution, align cross-functional teams, and manage global relationships with precision and care. My track record spans customer success, strategic planning, and high-stakes project delivery. I blend sharp analytical thinking with warm interpersonal leadership to drive clarity, consistency, and momentum at the executive level. I'm passionate about operational excellence and building the infrastructure that turns ambition into measurable growth.…I'm Iva Tijan, a strategic operations partner with 15+ years of experience supporting executive performance, streamlining business processes, and scaling systems in fast-paced environments. I translate vision into execution, align cross-functional teams, and manage global relationships with precision and care. My track record spans customer success, strategic planning, and high-stakes project delivery. I blend sharp analytical thinking with warm interpersonal leadership to drive clarity, consistency, and momentum at the executive level. I'm passionate about operational excellence and building the infrastructure that turns ambition into measurable growth.

Available to hire

I’m Iva Tijan, a strategic operations partner with 15+ years of experience supporting executive performance, streamlining business processes, and scaling systems in fast-paced environments. I translate vision into execution, align cross-functional teams, and manage global relationships with precision and care.

My track record spans customer success, strategic planning, and high-stakes project delivery. I blend sharp analytical thinking with warm interpersonal leadership to drive clarity, consistency, and momentum at the executive level. I’m passionate about operational excellence and building the infrastructure that turns ambition into measurable growth.

Skills

Copywriting

Experience Level

Copywriting

Expert

Language

English

Fluent

Italian

Advanced

Work Experience

Chief of Operations & Executive Strategy Expert at The SDR Leader / Chris Ritson XYZ

August 1, 2024 - Present

Founder’s right hand across operations, sales, client communications, and executive decision-making; drive day-to-day continuity and long-term growth; spearhead strategic planning and cross-functional delivery; oversee admin, inbound/outbound campaigns, and tools integration; maintain brand voice; manage sensitive client relationships and long-term engagement.

Engagement Manager at Matthew Pollard - The Rapid Growth Coach

May 1, 2024 - July 1, 2024

Administered comprehensive assistance to the CEO, managed calendar and inbox, prepared documents, handled correspondence, and supported office operations; delivered exceptional client support and facilitated accountability calls.

Operations Manager at Meltonia Enterprises Pty Ltd.

February 1, 2021 - February 1, 2024

Provided executive assistance to the CEO, led strategic initiatives, coordinated projects, and served as primary liaison with internal teams, clients, and partners; managed CEO PR and media engagements; organized international travel; conducted staff performance reviews; moderated Zendesk tickets; developed affiliate programs; planned large-scale events and annual marketing plans.

Customer Support at Meltonia Enterprises Pty Ltd.

February 1, 2017 - January 1, 2021

Delivered high-quality customer support, moderated forums, trained new team members, and coordinated with Watkins Publishing House for book publication; adapted to COVID-19 by moving a live retreat online while retaining member engagement.

Head of International Relations Office at University of Rijeka

March 1, 2008 - October 1, 2021

Revamped internationalization policies and strategy; built strategic partnerships; elevated the university’s international profile through targeted campaigns; managed protocol and PR for foreign dignitaries; oversaw service-learning and volunteer programs; partnered with the U.S. Embassy on student exchanges.