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I thrive in professional and academic environments, including large-scale projects and scale-up companies. I enjoy problem-solving, am open to innovative movements, and am always eager to learn and take on new experiences. I am a team player who is decisive, experienced in international environments, social, human-oriented, and a problem-solver. I have experience in customer support, administration, and event coordination across international environments. I am skilled in client communication and process improvement.…I thrive in professional and academic environments, including large-scale projects and scale-up companies. I enjoy problem-solving, am open to innovative movements, and am always eager to learn and take on new experiences. I am a team player who is decisive, experienced in international environments, social, human-oriented, and a problem-solver. I have experience in customer support, administration, and event coordination across international environments. I am skilled in client communication and process improvement.

Yüsra Hilal Tikici

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I thrive in professional and academic environments, including large-scale projects and scale-up companies. I enjoy problem-solving, am open to innovative movements, and am always eager to learn and take on new experiences. I am a team player who is decisive, experienced in international environments, social, human-oriented, and a problem-solver. I have experience in customer support, administration, and event coordination across international environments. I am skilled in client communication and process improvement.…I thrive in professional and academic environments, including large-scale projects and scale-up companies. I enjoy problem-solving, am open to innovative movements, and am always eager to learn and take on new experiences. I am a team player who is decisive, experienced in international environments, social, human-oriented, and a problem-solver. I have experience in customer support, administration, and event coordination across international environments. I am skilled in client communication and process improvement.

Available to hire

I thrive in professional and academic environments, including large-scale projects and scale-up companies. I enjoy problem-solving, am open to innovative movements, and am always eager to learn and take on new experiences. I am a team player who is decisive, experienced in international environments, social, human-oriented, and a problem-solver.

I have experience in customer support, administration, and event coordination across international environments. I am skilled in client communication and process improvement.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Language

Turkish

Fluent

English

Advanced

French

Advanced

Dutch

Advanced

Kurdish

Beginner

Work Experience

Marketing & Communication at Zennora Organics

September 1, 2025 - Present

Developed and executed advertising campaigns and social media content to enhance brand visibility. Engaged with customers to strengthen relationships and improve satisfaction. Collaborated with partners to support joint marketing initiatives and campaigns.

Turkish Teacher at Taal Taal

December 1, 2024 - September 1, 2025

Teaching Turkish to adults in group settings or private lessons.

Administrative Worker & Front Desk at Taalhuis Amsterdam

November 1, 2024 - Present

First point of contact for visitors and students, providing a welcoming environment and helping with solutions. Managed registrations, invoicing, phone and email correspondence for students, clients, and partners. Coordinated sales of books and merchandise, maintaining accurate records and logistics. Supported event organization and logistics for cultural and educational programs.

Product Development at Rocket Orange B.V.

December 1, 2023 - June 1, 2024

Extensive product research by analyzing the e-commerce market. Detailed design briefings for graphic designers. Prepared initial creative designs for various products including sensory needs products for children with special needs. Addressing customer complaints and providing support to resolve any issues. Preparing monthly Amazon advertisements for each product including text preparation, photography and editing.

Turkish Teacher & Social Media Manager at Taalhuis Amsterdam

September 1, 2022 - Present

Teaching Turkish to adults and children. Leading cultural, social, and language events. Managing the blog posts, website, and Instagram of the school department.

Field Coordination & Communications at Cognitive Academia Lab, MEF University

October 1, 2021 - June 1, 2022

A field research project collaborating with the ministry of education aiming to create a more equal educational experience for children around the whole country. Worked as a part of the core team that is responsible of organization, coordination, communication of the project. Kept track of the lists (e.g., school list, call list, teacher ’s information list) and reorganized the documents daily and scheduled next steps. Hired, onboarded and trained new project members and tracked their progress. Coordinated field work by educating and keeping track of the field team, communicated with schools, tracked legal documents.

Research Assistant at Cognitive Academia Lab, MEF University

October 1, 2021 - June 1, 2022

Coded and transcribed both experimental and spontaneous data using multiple software programs. Double-coded the videos for reliability analysis. Edited the videos by cutting and adding subtitles. Documented project progress and prepared weekly reports. Presented the updates and reports weekly to the project members and coordinator.