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I am a travel-focused virtual assistant with 5+ years of experience supporting clients remotely. I excel at organizing complex itineraries, managing bookings across flights, hotels, car rentals, and activities, and delivering client-centered service with a keen eye for detail. I thrive in collaborative environments, consistently aligning tasks with deadlines while maintaining high-quality results and proactive communication. I bring strong organizational and administrative skills to every engagement, with hands-on experience using GDS platforms, CRM systems, and productivity tools. My goal is to leverage my travel and customer-service background to provide seamless, personalized experiences for clients and teams I work with, whether on Upwork or in ongoing roles.…I am a travel-focused virtual assistant with 5+ years of experience supporting clients remotely. I excel at organizing complex itineraries, managing bookings across flights, hotels, car rentals, and activities, and delivering client-centered service with a keen eye for detail. I thrive in collaborative environments, consistently aligning tasks with deadlines while maintaining high-quality results and proactive communication. I bring strong organizational and administrative skills to every engagement, with hands-on experience using GDS platforms, CRM systems, and productivity tools. My goal is to leverage my travel and customer-service background to provide seamless, personalized experiences for clients and teams I work with, whether on Upwork or in ongoing roles.

Aura Sarah Royol

Assistant Producer, Video Editor, Photographer, +6

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I am a travel-focused virtual assistant with 5+ years of experience supporting clients remotely. I excel at organizing complex itineraries, managing bookings across flights, hotels, car rentals, and activities, and delivering client-centered service with a keen eye for detail. I thrive in collaborative environments, consistently aligning tasks with deadlines while maintaining high-quality results and proactive communication. I bring strong organizational and administrative skills to every engagement, with hands-on experience using GDS platforms, CRM systems, and productivity tools. My goal is to leverage my travel and customer-service background to provide seamless, personalized experiences for clients and teams I work with, whether on Upwork or in ongoing roles.…I am a travel-focused virtual assistant with 5+ years of experience supporting clients remotely. I excel at organizing complex itineraries, managing bookings across flights, hotels, car rentals, and activities, and delivering client-centered service with a keen eye for detail. I thrive in collaborative environments, consistently aligning tasks with deadlines while maintaining high-quality results and proactive communication. I bring strong organizational and administrative skills to every engagement, with hands-on experience using GDS platforms, CRM systems, and productivity tools. My goal is to leverage my travel and customer-service background to provide seamless, personalized experiences for clients and teams I work with, whether on Upwork or in ongoing roles.

Available to hire

I am a travel-focused virtual assistant with 5+ years of experience supporting clients remotely. I excel at organizing complex itineraries, managing bookings across flights, hotels, car rentals, and activities, and delivering client-centered service with a keen eye for detail. I thrive in collaborative environments, consistently aligning tasks with deadlines while maintaining high-quality results and proactive communication.

I bring strong organizational and administrative skills to every engagement, with hands-on experience using GDS platforms, CRM systems, and productivity tools. My goal is to leverage my travel and customer-service background to provide seamless, personalized experiences for clients and teams I work with, whether on Upwork or in ongoing roles.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Travel Consultant at House of Travel

April 1, 2024 - January 1, 2026

Booking reservations for flights, hotels, car rental, and activities; managing corporate reservations; ticketing and name corrections; calculating and coordinating reservations; handling cancellations, refunds, and modifications; ensuring accurate, client-centered service and overall satisfaction.

Travel Consultant at IGTSolutions

January 1, 2022 - December 31, 2023

Booking reservations for flights, hotels, car rental & activities; Relocations department involvement; B2B relationships and escalations; delivering consistent, high-quality customer service.

Travel Consultant at The Global Edge Consultant

January 1, 2018 - January 1, 2019

Booking reservations for flights, hotels, car rental & activities; client-focused service; relocations and escalation handling; B2B support and travel coordination.

Executive Virtual Assistant at Inspiro Elia Inc.

November 1, 2020 - March 1, 2021

Inbox management and prioritization; professional correspondence; coordinating meetings; preparing agendas and minutes; following up on action items; arranging travel plans and itineraries; maintaining confidential records.

Customer Service Associate at People Serve Multi-Purpose Cooperative

March 1, 2017 - October 1, 2017

Greeted customers, suggested items, processed payments, communicated product features, and maintained informed client relationships regarding new products and promotions.

Travel Consultant at IGTS Solutions

January 1, 2022 - December 1, 2023

Booking reservations for flights, hotels, car rentals, and activities; tiered responsibilities including name corrections, ticketing, and customer service; coordinating travel arrangements for B2B and B2C clients.

Executive Virtual Assistant at Freelance / Upwork client engagements

January 1, 2024 - April 1, 2024

Inbox management, prioritization, and professional correspondence; coordinating meetings, preparing agendas, taking minutes, and following up on action items; arranging travel plans and itineraries; maintaining confidential records with discretion.

Customer Service Representative / Travel Consultant at Inspirelia Inc.

November 1, 2020 - March 1, 2021

Handled customer inquiries, managed client accounts, and resolved issues with a focus on service quality and customer satisfaction.

Travel Virtual Assistant at Upwork / Independent

September 1, 2020 - December 1, 2020

Provided remote travel VA support, including scheduling, itinerary planning, and data entry; responded to client inquiries and assisted with bookings.

Travel Virtual Assistant at Upwork / Independent

June 1, 2021 - November 1, 2023

Continued remote assistance for travel projects; scheduling, itinerary planning, and client communications.

Sales Associate at People’s Service Multi-Purpose Cooperative

March 1, 2017 - October 1, 2017

Greeting customers, suggesting items, demonstrating product features, processing payments, informing customers of new products, and maintaining sales and store presentation.