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I am an agile young professional with a strong track record in sales and customer service, known for driving initiatives and tailoring unique solutions as a collaborative team player. I excel at time management and prioritization, delivering results in fast-paced environments, and I communicate effectively across languages and cultures. My background spans hospitality, real estate, and aviation, with experience leading teams, coordinating multi-channel communications, and ensuring customer satisfaction. I am motivated by challenges, eager to contribute with energy, problem-solving skills, and a proactive mindset in a dynamic organization.…I am an agile young professional with a strong track record in sales and customer service, known for driving initiatives and tailoring unique solutions as a collaborative team player. I excel at time management and prioritization, delivering results in fast-paced environments, and I communicate effectively across languages and cultures. My background spans hospitality, real estate, and aviation, with experience leading teams, coordinating multi-channel communications, and ensuring customer satisfaction. I am motivated by challenges, eager to contribute with energy, problem-solving skills, and a proactive mindset in a dynamic organization.

Somia Krim

Digital Marketer, Social Media Manager, Content Creator, +3

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I am an agile young professional with a strong track record in sales and customer service, known for driving initiatives and tailoring unique solutions as a collaborative team player. I excel at time management and prioritization, delivering results in fast-paced environments, and I communicate effectively across languages and cultures. My background spans hospitality, real estate, and aviation, with experience leading teams, coordinating multi-channel communications, and ensuring customer satisfaction. I am motivated by challenges, eager to contribute with energy, problem-solving skills, and a proactive mindset in a dynamic organization.…I am an agile young professional with a strong track record in sales and customer service, known for driving initiatives and tailoring unique solutions as a collaborative team player. I excel at time management and prioritization, delivering results in fast-paced environments, and I communicate effectively across languages and cultures. My background spans hospitality, real estate, and aviation, with experience leading teams, coordinating multi-channel communications, and ensuring customer satisfaction. I am motivated by challenges, eager to contribute with energy, problem-solving skills, and a proactive mindset in a dynamic organization.

Available to hire

I am an agile young professional with a strong track record in sales and customer service, known for driving initiatives and tailoring unique solutions as a collaborative team player. I excel at time management and prioritization, delivering results in fast-paced environments, and I communicate effectively across languages and cultures.

My background spans hospitality, real estate, and aviation, with experience leading teams, coordinating multi-channel communications, and ensuring customer satisfaction. I am motivated by challenges, eager to contribute with energy, problem-solving skills, and a proactive mindset in a dynamic organization.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

French

Fluent

Arabic

Fluent

Dutch

Advanced

Work Experience

Telesales/Data Entry at Keyence

February 1, 2022 - September 30, 2022

Handled cold calling potential clients to promote new products; sorted and coordinated meetings with sales engineers; encoded clients’ contact information and kept the database up to date; managed website chat service in French & English.

Front Desk Receptionist at Novotel Hotel Wavre

October 1, 2021 - December 31, 2021

Followed shift checklists; managed bookings and revenues with FOLS; checked reception emails and answered queries; handled guest check-ins/outs and ID verification; operated the telephone system; prepared end-of-shift balance sheets and processed payments.

Sales Coordinator at Tulip Real Estate

January 1, 2020 - December 31, 2021

Handled cold calling potential clients; provided the sales team with relevant data to support sales; coordinated with agents and clients ensuring deadlines were met.

Cabin Crew Grade 1 (Business Class) at Emirates Airlines

January 1, 2015 - December 31, 2020

Led a team to provide a world-class onboard experience; communicated with customers and ensured satisfaction; prioritized tasks and procedures on board and handled customer complaints; encouraged enrollment in the loyalty program.

Internship Accounting at Société Fiduciaire du Maroc

January 1, 2014 - December 31, 2015

Provided high-level support to senior staff: calendar appointments; management, administrative assistance; prepared expense reports using Microsoft Excel.

Administrative intern at Total trade Beneluxe

January 1, 2013 - December 31, 2014

Ability to communicate well and apply leadership skills within a shared decision-making model; overseeing the administrative operations system; assisting with the design and implementation of new procedures to create and file records efficiently; maintaining database by entering new and updated customer and account information.

Internship Accounting at Societe Fiduciaire du Maroc

January 1, 2014 - December 31, 2015

Provided high-level support to senior staff: calendar appointments, administrative assistance; prepared expense reports using Microsoft Excel.