MV

Monica Vides

Available to hire

Hi, I'm Monica Vides. I'm a marketing professional with a strong analytical mindset and creative flair, capable of adapting quickly to new challenges and environments.

About

Hi, I’m Monica Vides. I’m a marketing professional with a strong analytical mindset and creative flair, capable of adapting quickly to new challenges and environments. I studied Marketing at Universidad Dr. José Matías Delgado and have gained practical experience in customer service, digital marketing, and logistics coordination.

I’m known for being responsible, proactive, and detail-oriented, with excellent interpersonal and communication abilities that foster teamwork and strong relationships with clients.

  • 7 years' experience
  • Joined January 2026

Skills· 1

Languages

  • Spanish; CastilianFluent
  • EnglishAdvanced

Industry experience

  • Transportation & Logistics
  • Professional Services
  • Media & Entertainment

Work experience· 4 roles

Pricing and Commercial Assistant · Cargo Freight Services Inc. PanamaJan 2023 – Jan 2025 · 2 yrs 1 mo

Coordination of FCL and LCL shipments via sea, air, and land cargo. Respond to client inquiries about rates, delivery times and import/export processes. Prepare transportation rates( air, sea, land). Provide clients with updated information on status of their cargo.

Community Manager · Cargo Freight Services Inc. PanamaJan 2022 – Jan 2023 · 1 yr 1 mo

Management of social networks, company image and email marketing. Digital customer service: responding to messages, comments, and inquiries from followers. Updating organization's social media pages with relevant content and regular posts. Monitoring trends, adjusting company strategies.

Customer Service Agent · TeleperformanceJan 2020 – Jan 2022 · 2 yrs 1 mo

Customer Service through calls for Florida Blue Health Insurance.

Customer Service Agent · Onelink GetcomJan 2018 – Jan 2020 · 2 yrs 1 mo

Education

High School Diploma · Colegio San Francisco2005 – 2015
Marketing · Universidad Dr. José Matías Delgado2016 – 2025

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