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Hi, I'm Monica Vides. I'm a marketing professional with a strong analytical mindset and creative flair, capable of adapting quickly to new challenges and environments. I studied Marketing at Universidad Dr. José Matías Delgado and have gained practical experience in customer service, digital marketing, and logistics coordination. I'm known for being responsible, proactive, and detail-oriented, with excellent interpersonal and communication abilities that foster teamwork and strong relationships with clients.…Hi, I'm Monica Vides. I'm a marketing professional with a strong analytical mindset and creative flair, capable of adapting quickly to new challenges and environments. I studied Marketing at Universidad Dr. José Matías Delgado and have gained practical experience in customer service, digital marketing, and logistics coordination. I'm known for being responsible, proactive, and detail-oriented, with excellent interpersonal and communication abilities that foster teamwork and strong relationships with clients.

Monica Vides

Digital Marketer, Social Media Manager, Brand Designer, +2

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Hi, I'm Monica Vides. I'm a marketing professional with a strong analytical mindset and creative flair, capable of adapting quickly to new challenges and environments. I studied Marketing at Universidad Dr. José Matías Delgado and have gained practical experience in customer service, digital marketing, and logistics coordination. I'm known for being responsible, proactive, and detail-oriented, with excellent interpersonal and communication abilities that foster teamwork and strong relationships with clients.…Hi, I'm Monica Vides. I'm a marketing professional with a strong analytical mindset and creative flair, capable of adapting quickly to new challenges and environments. I studied Marketing at Universidad Dr. José Matías Delgado and have gained practical experience in customer service, digital marketing, and logistics coordination. I'm known for being responsible, proactive, and detail-oriented, with excellent interpersonal and communication abilities that foster teamwork and strong relationships with clients.

Available to hire

Hi, I’m Monica Vides. I’m a marketing professional with a strong analytical mindset and creative flair, capable of adapting quickly to new challenges and environments. I studied Marketing at Universidad Dr. José Matías Delgado and have gained practical experience in customer service, digital marketing, and logistics coordination.

I’m known for being responsible, proactive, and detail-oriented, with excellent interpersonal and communication abilities that foster teamwork and strong relationships with clients.

Skills

Copywriting

Experience Level

Copywriting

Intermediate

Language

Spanish; Castilian

Fluent

English

Advanced

Work Experience

Customer Service Agent at Onelink Getcom

January 1, 2018 - January 1, 2020

Customer Service through calls for Avianca Lifemiles.

Customer Service Agent at Teleperformance

January 1, 2020 - January 1, 2022

Customer Service through calls for Florida Blue Health Insurance.

Community Manager at Cargo Freight Services Inc. Panama

January 1, 2022 - January 1, 2023

Management of social networks, company image and email marketing. Digital customer service: responding to messages, comments, and inquiries from followers. Updating organization's social media pages with relevant content and regular posts. Monitoring trends, adjusting company strategies.

Pricing and Commercial Assistant at Cargo Freight Services Inc. Panama

January 1, 2023 - January 1, 2025

Coordination of FCL and LCL shipments via sea, air, and land cargo. Respond to client inquiries about rates, delivery times and import/export processes. Prepare transportation rates( air, sea, land). Provide clients with updated information on status of their cargo.