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I am a detail-oriented administrative and legal support professional with several years of experience in court administration, immigration processes, and educational mentoring. I excel at scheduling, document management, client services, and maintaining confidentiality with discretion and empathy. I am passionate about supporting legal and public administration teams, helping newcomers navigate complex systems, and mentoring colleagues to build efficient processes. I thrive in fast-paced environments and enjoy turning challenges into structured actions that improve outcomes.…I am a detail-oriented administrative and legal support professional with several years of experience in court administration, immigration processes, and educational mentoring. I excel at scheduling, document management, client services, and maintaining confidentiality with discretion and empathy. I am passionate about supporting legal and public administration teams, helping newcomers navigate complex systems, and mentoring colleagues to build efficient processes. I thrive in fast-paced environments and enjoy turning challenges into structured actions that improve outcomes.

Diana Londono

Audio Transcriber, Data Collector, Production Coordinator, +2

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I am a detail-oriented administrative and legal support professional with several years of experience in court administration, immigration processes, and educational mentoring. I excel at scheduling, document management, client services, and maintaining confidentiality with discretion and empathy. I am passionate about supporting legal and public administration teams, helping newcomers navigate complex systems, and mentoring colleagues to build efficient processes. I thrive in fast-paced environments and enjoy turning challenges into structured actions that improve outcomes.…I am a detail-oriented administrative and legal support professional with several years of experience in court administration, immigration processes, and educational mentoring. I excel at scheduling, document management, client services, and maintaining confidentiality with discretion and empathy. I am passionate about supporting legal and public administration teams, helping newcomers navigate complex systems, and mentoring colleagues to build efficient processes. I thrive in fast-paced environments and enjoy turning challenges into structured actions that improve outcomes.

Available to hire

I am a detail-oriented administrative and legal support professional with several years of experience in court administration, immigration processes, and educational mentoring. I excel at scheduling, document management, client services, and maintaining confidentiality with discretion and empathy.

I am passionate about supporting legal and public administration teams, helping newcomers navigate complex systems, and mentoring colleagues to build efficient processes. I thrive in fast-paced environments and enjoy turning challenges into structured actions that improve outcomes.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Spanish; Castilian

Advanced

Work Experience

Assistant Trial Coordinator at Ministry of the Attorney General

June 1, 2018 - August 31, 2022

Contributed to program objectives by efficiently managing case flow, successfully preventing trial backlogs within the system. Monitored case progress and coordinated adjustments to court schedules based on changing circumstances, optimizing judicial availability and maximizing court efficiency. Proactively escalated urgent cases to the Local Administrative Judge or delegate, ensuring timely handling of critical matters such as criminal cases approaching Section 11(b) Charter Motions, detention reviews, and emergency child protection issues, mitigating potential legal implications and ensuring timely resolution.

Courtroom Clerk / Registrar at Ministry of the Attorney General

January 1, 2016 - June 30, 2018

Completed endorsements of Informations and Indictments, incorporating publication bans, witness exclusion orders, reasons for judgment, and sentencing dispositions. Ensured accurate and thorough completion of all documentation, including obtaining judiciary signatures when required. Received, marked, and recorded all exhibits, adhering to exhibit management protocols to maintain security and integrity. Prepared and accurately recorded various Court Orders and requests, such as Pre-Sentence Reports, Interpreter Request Forms, and Mental Health Assessments, ensuring timely and proper forwarding to appropriate parties such as enforcement agencies and probation offices.

Immigration Administrative Assistant and Recruiter (Remote) at Apex Connection Corp. & Apex Healthcare Personnel Global Link Recruitment & Prime Healthcare

June 1, 2015 - January 31, 2016

Completed IRCC forms with accuracy and attention to detail. Reviewed and compiled supporting documentation, ensuring all files were organized and ready for submission. Submitted webforms and followed up on files to track status updates and maintain case momentum. Communicated with clients regarding required documents, processing timelines, and critical next steps. Drafted job offers and contracts while providing personalized case support to keep immigration files moving forward. Implemented repeatable processes for document collection and database management to ensure consistency.

English Teacher & Career Counsellor at Propel ESL+

June 1, 2023 - Present

Designed engaging activities to enhance English skills, focusing on speaking, reading, writing, and phonetics, with an emphasis on conversational fluency. Assisted newcomers to Canada with resume writing and career guidance to support their job search and transition.

Student Mentor at SMILE Mentoring Program

September 1, 2014 - April 30, 2015

Guided first-year students in developing strategies for academic success and navigating college life. Provided support with assignments, projects, and understanding course materials.