VB

Veronika Bílková

Available to hire

Hi, I’m Veronika. I bring hands-on experience in HR support, onboarding, and training coordination across international and fast-paced environments.

About

Hi, I’m Veronika. I bring hands-on experience in HR support, onboarding, and training coordination across international and fast-paced environments. I enjoy helping people settle into their roles, keeping employee records up to date, and coordinating learning initiatives.

I’ve worked in a large multinational company as well as in smaller businesses, so I understand both structured corporate processes and flexible, hands-on work. I’m seeking an office-based role in HR, People & Culture or HR administration where I can grow, support the HR team, and work closely with people.

  • 7 years' experience
  • Joined January 2026

Languages

  • CzechFluent
  • EnglishFluent
  • SlovakFluent
  • DutchBeginner
  • PolishBeginner

Industry experience

  • Retail
  • Professional Services
  • Education
  • Travel & Hospitality

Work experience· 4 roles

Assistant Manager – People & Operations Coordinator · Mango – The Hague, NetherlandsSep 2024 – Present · 2 yrs 3 mos

Involved in recruitment and interviewing; Onboarded new hires and guided them through procedures and culture; Coordinated team schedules and daily tasks; Handled administrative store tasks; Acted as Store Manager during absences and main point of contact for the team.

Manager – Team & Operations · Line Road Café – Auckland, New ZealandSep 2023 – Aug 2024 · 1 yr

Managed schedules and shift planning; Trained new staff; Conducted performance conversations; Communicated with owners and suppliers; Shared simple business reports.

Supervisor – People & Operations Coordinator · Zinn Café – The Hague, NetherlandsJan 2022 – Aug 2023 · 1 yr 8 mos

Created and adjusted staff schedules; Onboarded new colleagues; Improved simple workflows; Supported internal communication to keep everyone aligned on tasks and changes.

HR Assistant & Training Coordinator · Mondelez International – Opava, Czech RepublicSep 2019 – Dec 2021 · 2 yrs 4 mos

Education

B.Sc. in Human Resources · University of Economics and Management (VŠEM), Prague – Czech Republic2030 – 2026

Certifications and awards

Scrum Master2030 – 2025
Personal Trainer2030 – 2025
Social Work Certificate2020 – 2026
Barista Training2022 – 2026

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