I am a highly organized and service-driven professional with over nine years of experience in luxury hospitality, guest services, and client-facing environments. I excel in clear communication, discretion, and reliability, supporting guests, teams, and daily operations.

Mikaela Stamataki

I am a highly organized and service-driven professional with over nine years of experience in luxury hospitality, guest services, and client-facing environments. I excel in clear communication, discretion, and reliability, supporting guests, teams, and daily operations.

Available to hire

I am a highly organized and service-driven professional with over nine years of experience in luxury hospitality, guest services, and client-facing environments.

I excel in clear communication, discretion, and reliability, supporting guests, teams, and daily operations.

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Language

English
Fluent
Greek, Modern
Advanced
Tagalog
Fluent

Work Experience

Butler at Celebrity Cruises
January 1, 2019 - January 1, 2023
Delivered personalized, high-end service to international guests; managed guest requests, concerns, and special arrangements with professionalism and discretion; built strong rapport with guests, contributing to repeat satisfaction and positive feedback.
Butler at Dream Cruises
January 1, 2016 - January 1, 2019
Provided courteous, flexible, and personalized service while maintaining high grooming and professionalism standards; anticipated guest needs and created memorable 'magic moments' through thoughtful service; worked closely with multi-cultural teams to ensure seamless guest experiences.
Concierge at Star Cruises
January 1, 2016 - January 1, 2016
Handled guest concerns using active listening and conflict-resolution techniques; represented the brand with a polished, professional presence at all times.
ESL Teacher at Gentry International School
January 1, 2015 - January 1, 2016
Taught English to international students, focusing on conversation, grammar, and confidence; created structured lesson plans tailored to different learning levels; improved students’ communication skills through clear explanations and supportive feedback.
Immigration Officer at Bureau of Immigration
January 1, 2014 - January 1, 2015
Assisted foreign nationals with visa applications and inquiries; processed documentation and ensured compliance with immigration regulations; handled sensitive information with accuracy and confidentiality.

Education

Tourism Management at Jackson College Inc.
January 11, 2030 - January 1, 2015

Qualifications

British Butler Training
January 11, 2030 - January 23, 2026
Front Office Services
January 11, 2030 - January 23, 2026
Food & Beverage Services
January 11, 2030 - January 23, 2026
Marlin's English Proficiency
January 11, 2030 - January 23, 2026
British Butler Training
January 11, 2030 - February 18, 2026
Front Office
January 11, 2030 - February 18, 2026
Food & Beverage Services
January 11, 2030 - February 18, 2026
Marlins English Proficiency
January 11, 2030 - February 18, 2026

Industry Experience

Travel & Hospitality, Education, Professional Services, Other

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